QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Crowdin
Get quality translations for your app, website, game, supporting documentation, and on. Invite your own translation team or work with professional translation agencies within Crowdin.
Features that ensure quality translations and speed up the process
• Glossary – create a list of terms to get consistent translations
• Translation Memory (TM) – no need to translate identical strings
• Screenshots – tag source strings to get context-relevant translations
• Integrations – set up integration with GitHub, Google Play, API, CLI, Android Studio, and on
• QA checks – make sure that all the translations have the same meaning and functions as the source strings
• In-Context – proofreading within the actual web application
• Machine Translations (MT) – pre-translate via translation engine
• Reports – get insights, plan and manage the project
Crowdin supports more than 30 file formats for mobile, software, documents, subtitles, graphics and assets:
.xml, .strings, .json, .html, .xliff, .csv, .php, .resx, .yaml, .xml, .strings and on.
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Interprefy
Remote simultaneous interpretation for multilingual on-site, online, or hybrid meetings, conferences, or events. Interprefy, the world's most trusted cloud-based remote simultaneous interpreter technology and services provider, allows interpreters to work anywhere and anytime. Interprefy allows meeting and event participants to enjoy real-time interpretation in their chosen language, whether it's in our platform, app, or added to Zoom, Webex, and beyond.
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Interpreter IO
Interpreter IO is a complete interpreter management system that includes extensive capabilities in both our interpreter management and translation management software modules. We simplify the entire process, from booking to payment and invoicing of interpreters. Interpreter IO can be used in hospitals, courts and government as well as language service providers. Our software is 100% cloud-based and clients can immediately start to see the benefits.
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