BlackBeltHelp Reviews

BlackBeltHelp Description

OneStop is the leading artificial intelligence-powered higher education customer support platform and student success SaaS platform. It is used by more than 200 institutions and supports over 6,000,000 students. BlackBeltHelp partners with colleges and universities to offer an Amazon-like customer experience, retain students, and increase enrollment. BlackBeltHelp also provides support for schools districts and healthcare providers. It provides relevant information to students' multiple needs in one place, reducing the number and complexity of help desk interactions. Technology-driven, personalized 24x7 support to ensure student and institutional success. Conversational AI can be used to create a robust self service experience that supports students and your institution. A targeted, personalized SMS campaign that communicates right information to students and empowers them to take specific actions.

Pricing

Free Trial:

Yes

Integrations

No Integrations at this time

Reviews

Total

ease

features

design

support

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Company Details

Company:

BlackBeltHelp

Year Founded:

2012

Headquarters:

United States

Website:

www.blackbelthelp.com

Media

Product Details

Platforms

SaaS

Type of Training

Documentation

Live Online

Webinars

In Person

Customer Support

Phone Support

24/7 Live Support

Online

BlackBeltHelp Features and Options

Artificial Intelligence Software

Chatbot

For Healthcare

For Sales

For eCommerce

Image Recognition

Machine Learning

Multi-Language

Natural Language Processing

Predictive Analytics

Process/Workflow Automation

Rules-Based Automation

Virtual Personal Assistant (VPA)

Higher Education Software

Admissions Management

Alumni Management

Assessment Management

Curriculum Management

Faculty / Staff Management

Financial Aid Management

Fundraising Management

Housing Management

Scheduling

Student Information / Records

Student Portal

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

Chatbot Software

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