BlackBeltHelp Description
BlackBeltHelp offers OneStop, a premier SaaS platform for higher education that leverages artificial intelligence and predictive analytics, currently utilized by more than 200 institutions and serving over 6 million students. By collaborating with BlackBeltHelp, colleges and universities can deliver a customer service experience akin to that of Amazon, enhancing student retention and boosting enrollment figures. In addition, BlackBeltHelp extends its services to school districts and healthcare organizations, ensuring a broader impact. The platform centralizes relevant information for students across various inquiries, effectively minimizing the volume of help desk interactions. With technology-driven, personalized support available 24/7, it fosters success for both students and institutions. Furthermore, it implements conversational AI to enhance self-service capabilities, thereby better assisting institutions and their students. To further engage students, a customized outbound SMS campaign is utilized, delivering targeted information that encourages them to take meaningful actions. This comprehensive approach ensures that all educational stakeholders benefit from efficient communication and support systems.
BlackBeltHelp Alternatives
Zendesk
Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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Gradelink SIS
Gradelink can help your school save time, increase enrollment and accomplish its mission. Gradelink, a renowned student management system and student information system, is suitable for all levels of schools from pre-K to college. It combines teaching, management, and learning tools to help schools achieve their best. It has top features such as attendance management, report cards and classes and scheduling, communications and student/parent information.
Gradelink is easy to use. School who move to Gradelink find the setup so easy because set up is handled by our tech support team.
Top features include attendance management, report cards, classes and scheduling, standards-grading system, communications, student information, and student/parent access. Lesson plans, grade sheets, parent communication and custom reports all work together in perfect unison. Gradelink is ideal for K8 schools, private schools and Charter schools.
Help your school save time, increase enrollment, and achieve its mission with Gradelink. An award-winning student information system and school management system, Gradelink school management software system is suitable for Preschool through High school.
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Black Belt Membership
Black Belt Membership CRM Software serves as a comprehensive management system tailored for martial arts memberships, functioning as a Customer Relationship Management tool. This platform falls under the category of integrated, data-focused software solutions designed to enhance your engagement with members while improving overall business operations. Accessible on any device with internet connectivity, including smartphones, Black Belt Membership CRM Software allows you to stay informed about crucial information anytime and anywhere. By utilizing this software, you can dedicate your energy to training your members and managing your core business activities, while it efficiently handles your membership administration. The system is equipped to manage both applications and data, ensuring you have the flexibility to access all pertinent details from any location as long as you have an internet connection. Embrace the convenience of modern technology and let Black Belt Membership CRM Software streamline your membership processes, allowing you to prioritize what truly matters in your martial arts business.
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Salesforce Education Cloud
Modern universities are encountering unprecedented challenges that they must navigate effectively. These challenges include changing global demographics of students, a growing need for specific skills in the workforce, difficulties in retaining students, and increasingly high expectations from students who seek a tailored and smooth educational journey. The Education Cloud for Higher Education offers a CRM-based toolkit that empowers institutions to enhance student success at every stage, from prospective students to alumni. This comprehensive solution features the Salesforce Platform, Education Data Architecture (EDA), and specialized tools for Recruiting & Admissions, Student Success, and Advancement, along with targeted products like Salesforce Advisor Link. Together, we can achieve your objectives. At Salesforce.org, our mission aligns perfectly with yours: to foster student achievement. We collaborate with innovative colleges and universities to facilitate campus-wide transformation using the finest technology available. Our partnership has led to remarkable accomplishments, showcasing the power of collaboration in education.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
BlackBeltHelp
Year Founded:
2012
Headquarters:
United States
Website:
www.blackbelthelp.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
BlackBeltHelp Features and Options
Artificial Intelligence Software
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Higher Education Software
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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