
Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Stonebranch’s Universal Automation Center (UAC) is a Hybrid IT automation platform, offering real-time management of tasks and processes within hybrid IT settings, encompassing both on-premises and cloud environments. As a versatile software platform, UAC streamlines and coordinates your IT and business operations, while ensuring the secure administration of file transfers and centralizing IT job scheduling and automation solutions. Powered by event-driven automation technology, UAC empowers you to achieve instantaneous automation throughout your entire hybrid IT landscape. Enjoy real-time hybrid IT automation for diverse environments, including cloud, mainframe, distributed, and hybrid setups. Experience the convenience of Managed File Transfers (MFT) automation, effortlessly managing and orchestrating file transfers between mainframes and systems, seamlessly connecting with AWS or Azure cloud services.
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BMC Compuware ISPW
A contemporary CI/CD tool for mainframes can guarantee that your code pipelines are not only secure but also stable and efficient across the entire DevOps process. By utilizing BMC Compuware ISPW, you gain the assurance that you can swiftly and safely construct, test, and deploy mainframe code. ISPW enables developers at any skill level to enhance the quality, speed, and effectiveness of software creation and delivery. It serves as a platform for mainframe source code management (SCM), as well as for building and deploying applications, and is compatible with enterprise Git. You can seamlessly integrate with modern DevOps toolchains through REST APIs and command line interfaces (CLIs), ensuring a flexible working environment whether you prefer Eclipse-based Topaz, ISPF, or VS Code. The tool allows for automation, standardization, and monitoring of deployments across diverse target environments. This capability also supports multiple developers collaborating on the same program simultaneously, and it efficiently identifies conflicts early by providing intuitive displays that reflect the real-time status of all programs throughout their lifecycle. Ultimately, embracing ISPW enhances collaboration and streamlines workflows in mainframe development.
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Broadcom Gen
Gen is a comprehensive, unified development environment that empowers teams to build and sustain large-scale business applications across various platforms. By facilitating rapid and efficient responses to evolving business landscapes, it enables organizations to manage applications throughout their entire development lifecycle while safeguarding investments in essential business systems. With a focus on model-driven development, Gen allows teams to articulate business logic and application functionalities at a more abstract level, subsequently generating code capable of operating on mainframe, distributed, and additional supported platforms. Specifically engineered for high-performance, scalable enterprise applications, it simplifies the challenges associated with constructing and maintaining critical systems. Furthermore, Gen encompasses analysis, design, construction, testing, deployment, and maintenance within a singular environment, thus enhancing consistency and productivity for development teams managing intricate application portfolios. Ultimately, this integrated approach not only streamlines processes but also fosters innovation within organizations.
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