Axonify Integrations

QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.

Training today is often not what employees need to be successful. The traditional methods are outdated and rely heavily on static materials and long lectures that do not engage the mobile workforce. Workers are frustrated and inefficient because they cannot absorb information or apply in real-world situations. There are few opportunities for practical learning, which leaves employees unprepared and disengaged. This disconnect not only hinders performance, but also stifles innovative thinking within organizations. It's time for a new approach to training that is more dynamic and hands-on, and speaks to the needs today's workforce. SparkLearn’s macro-adaptive Learning Experience Platform (LXP), which is a platform that measures a user's prior knowledge about a subject, allows them to customize the content level for them. Content authors can set thresholds to allow users to skip content that they already know.

We have the largest collection of elearning courses available from the top publishers around the world. We can help you find the right courses, map them to your core competencies, sync them with your LMS, and increase utilization and improve your L&D programs. Our carefully curated catalog contains thousands of courses that cover business skills, safety, technology, certifications and other industry-specific topics.

The SAP Store serves as a vast online marketplace where companies can find, test, and buy more than 3,000 applications, extensions, and services provided by SAP and its reliable partners. This platform presents a diverse range of solutions aimed at helping organizations tackle various business challenges, including enterprise software and tools for finance, human resources, and analytics, in addition to innovative applications and enhancements. Users have the option to explore both complimentary trials and premium offerings, ensuring smooth access to SAP and partner solutions that enhance business operations. With user-friendly browsing and search functionalities, businesses can easily locate, acquire, and manage their desired solutions while enjoying seamless integration with their existing SAP technologies. This convenience ultimately empowers organizations to optimize their workflows and drive efficiency across all departments.