RingCentral Automatic Call Recording Description

The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.

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Pricing

Pricing Starts At:
$19.99/month/user
Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
RingCentral
Year Founded:
2003
Headquarters:
United States
Website:
www.ringcentral.com

Media

Play Video AutomaticCallRecording-CloudPhone AutomaticCallRecording-VideoConference AutomaticCallRecording-TeamMessaging AutomaticCallRecording-Onlinefax
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Product Details

Platforms
Web-Based
Mac
Windows
Android App
iPhone App
iPad App
Types of Training
Training Docs
Webinars
Live Training (Online)
Customer Support
Online Support
Live Rep (24/7)

RingCentral Automatic Call Recording Features and Options

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

RingCentral Automatic Call Recording User Reviews

Write a Review
  • Name: Jennifer M.
    Job Title: HR Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very useful tool

    Date: Jun 03 2021

    Summary: Overall, we are very pleased with RingCentral. We switched to another product and came back within a very short time because the functionality just did not compare. Thank you RingCentral!

    Positive: We record all of our calls, and RingCentral Call Recording makes it easy to review, save, and share recordings for our business purposes.

    Negative: Really there are no negative comments that I could give. RingCentral itself is a very user friendly tool both for our call center as well as the rest of our business operations.

    Read More...
  • Name: Chet N.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Works well for recording

    Date: May 04 2020

    Summary: Overall it's a good platform that works well for many users that needs to record calls and go back later.

    Positive: Works well for recording phone calls and being able to go back and to review them to improve your customer service.

    Negative: Set up is a little bit tricky because of some settings.

    Read More...
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