
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Creatio is a global vendor of an agentic AI-native no-code platform designed to automate workflows and CRM with a maximum degree of freedom.
Powered by intuitive no-code development, visual process design, and embedded AI, the Creatio platform enables organizations to build and evolve applications of any complexity and scale—supporting both structured and unstructured workflows, advanced analytics, and flexible dashboards. By empowering business users alongside IT, Creatio reduces application development time by up to 10× and accelerates time-to-value.
At the core of the platform are AI agents that can understand context, analyze data, make decisions, and execute tasks across end-to-end workflows. This agentic approach allows organizations to automate entire business processes, not just individual tasks—driving efficiency, agility, and measurable business outcomes.
Creatio also provides a rich marketplace of pre-built applications, connectors, and industry-specific solutions, enabling rapid deployment and continuous innovation. Built on a modern, AI-native architecture, the platform ensures seamless integration and adaptability within any digital ecosystem.
Creatio CRM is a full-featured suite for marketing, sales, and service automation, unified on the same agentic no-code platform with embedded AI agents. Organizations can deploy it as a complete CRM suite or as modular solutions, gaining the flexibility to scale while maintaining a single, intelligent system of engagement.
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Hermes Agent
Hermes Agent by Nous Research is an open-source autonomous AI system designed to function as a persistent, self-improving digital assistant. Unlike traditional AI tools, it runs locally on your server, allowing it to retain memory and learn from ongoing interactions over time. The agent integrates with multiple communication platforms, including Slack, Discord, Telegram, and WhatsApp, enabling seamless cross-platform usage. Hermes supports automation through natural language scheduling, allowing users to set up recurring tasks such as reports, backups, and updates. It can execute complex workflows by delegating tasks to subagents that operate in parallel environments. The platform includes advanced capabilities like web browsing, search, code execution, and multimedia processing. It also offers secure sandboxing options across multiple environments, including Docker and local systems. Hermes can be configured to use different AI models or APIs, giving users flexibility in deployment. Its command-line interface provides a powerful and customizable interaction experience. Overall, Hermes Agent delivers a scalable, adaptable, and intelligent solution for automation and task management.
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AutoGLM
AutoGLM serves as an exceptional report assistant that efficiently retrieves high-quality information through advanced search techniques and professional website extraction, enabling the automatic generation of structured research reports and the creation of deliverables like PowerPoint presentations and web pages with just a single click. This tool is founded on the principle that a single sentence can yield various forms of multimodal content, achieving state-of-the-art performance in diverse applications such as AI-driven PPT creation, video production, podcast development, web page construction, and digital human content generation. By streamlining the process for analysts drafting reports, content creators producing media, or anyone needing to transform intricate information into organized outputs, AutoGLM significantly reduces the need for manual searching, copying, structuring, and formatting tasks. It also features Agent web automation, which expands its capabilities beyond mere question answering to include executing tasks on websites and completing comprehensive online workflows. Furthermore, AutoGLM's versatility ensures it can cater to a wide range of user needs, making it an invaluable tool in today's fast-paced information landscape.
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