FormAssembly allows organizations to take control over the data collection process. Our web-based platform allows companies to streamline old processes and drive business initiatives in any industry. Our platform seamlessly integrates with Salesforce and other business platforms, increasing efficiency across the organization. Furthermore, our advanced security and compliance standards instill confidence.
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Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Graphical Documentation (GDOC)
Optel's Graphical Documentation (GDOC) offers a digital solution for graphical work instructions related to box-build, circuit assembly, rework, and QA inspection, eliminating the need for paper. This innovative system enables the assignment of assembly instructions and various multimedia elements at both the component and assembly levels. Users can incorporate diverse content such as text, images, videos, documents, and hyperlinks, all while benefiting from a graphical editor designed for engineers and a viewer tailored for operations, with all instructions securely stored in the Optel database. The tool supports a hierarchical Bill of Materials (BOM), facilitating the creation of work instructions for complex product assemblies that may include multiple circuit assemblies or subassemblies. Moreover, GDOC encompasses the entire manual assembly process, from scheduling and line balancing to generating targeted documents for each operator on the assembly line. It also offers flexibility, allowing customers to adopt GDOC for a single manual station or to oversee and manage several manual assembly lines simultaneously, making it a versatile choice for various manufacturing needs. This adaptability ensures that GDOC can meet the specific requirements of each operation efficiently.
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COSS Manufacturing
The COSS manufacturing ERP software system boasts a robust module for processing Bills of Materials (BOM). This BOM feature meticulously monitors the commitment and assembly of raw materials, sub-assemblies, and finished products, facilitating efficient material requirements planning. Capable of handling numerous assembly stages with infinite sub-components, the COSS BOM enables manufacturers to ascertain their complete material needs while allowing for unlimited notes. Within COSSERP’s suite of software management tools, this essential BOM module seamlessly integrates with the Work Order process, effectively managing back orders, scrap, and assembled inventory. Moreover, its capabilities are enhanced by the inclusion of multiple units of measure and comprehensive reporting, providing users with both flexibility and detailed tracking. The advanced functionalities of COSS's BOM ensure that manufacturers can operate with maximum efficiency and accuracy in their production processes.
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