Apsynet Description

For over two decades, Apsynet has been a publisher of software solutions focused on the technical and administrative management of corporate assets, creating, developing, and marketing a cutting-edge modular offering that meets the diverse functional and operational demands of businesses. In the current landscape, an effective Service Desk solution is essential for the Information Systems Department to efficiently and promptly address the needs of its clientele: the users of the organization's Information System. Serving as a true testament to the IT department's efficiency in managing customer inquiries, it also functions as a “Communication & Marketing” instrument that upholds the service's reputation among employees. Additionally, it is crucial for a Service Desk to accommodate the unique operations and usages of each company simply through customization. Therefore, service centers require a dependable and high-quality tool that ensures optimal performance and reliability in their operations. Ultimately, the right Service Desk solution can significantly enhance user satisfaction while streamlining workflows across the organization.

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Company Details

Company:
Apsynet
Headquarters:
France
Website:
www.apsynet.fr/

Media

Apsynet Screenshot 1
Apsynet Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Online Support

Apsynet Features and Options

Fixed Asset Management Software

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Service Desk Software

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Apsynet User Reviews

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