Apizee Description
Apizee offers a comprehensive remote visual assistance solution aimed at improving customer service and boosting operational effectiveness through live video communication. By enabling businesses to address customer problems in real-time via video calls, the platform facilitates faster and more precise solutions without requiring physical presence. Apizee's offerings are tailored to various sectors, including insurance, retail, healthcare, and field services, allowing organizations to cut down on travel, accelerate diagnostics, and enhance customer satisfaction levels. Furthermore, with its secure and intuitive tools, Apizee integrates effortlessly into telehealth and customer support processes, empowering businesses to maintain strong connections with their clientele. This innovative approach not only streamlines operations but also fosters a more engaging customer experience.
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urLive
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A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal.
Unlike teleconferencing services:
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• No download, install, password, or account creation required.
• Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link.
• Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications.
• Video calls are made from any platform or device via a browser.
• Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise.
• Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring.
• Includes an option to schedule calls.
• Capacity Services™ can answer calls when your team is unavailable
Personalize engagement with customer-initiated live video calls
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TXTImpact
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Pricing
Pricing Starts At:
$11 per user per month
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Apizee
Year Founded:
2013
Headquarters:
France
Website:
www.apizee.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
Apizee Features and Options
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