AntiqueSoft Reviews

Summary: Was the worst experience and now, although I still have an active license I cannot log on to get information from the 3 weeks we did use it in its limited capability. Customer service and tech support is horrible at its best

Positive: This single handedly is the worst software out there. It is as old as the antiques you sell. It utilized Crystal reports that every other business has moved away from around 2015. I have requested per PA small claims court to be refunded for a program we used 30 days and had issues each of those 30 days for a refund per this request I gave them 10 days to respond or move forward with small claims court which I am preparing to do as no one has gotten back to us. Buyer beware move on and find a system that works with Square where you literally plug in and go

Negative: It took days to set up with the company having to take over our computer from PA to NY, we needed to get a static IP address, our vendors could never log onto the system remotely, each issue we had (which was daily) remedy was for them to take over our computer which could only be done after hours as this was our only POS. TWe would come back in the morning after the "repair" and a new issue would arise. We, after two weeks, switched to Rose Consignment that works with Square. We literally plugged it in and we have had zero issues. Antiquesoft is still installed on our computer and although we have paid for it we cannot even log on any longer.

Summary: A horrible, expensive and stressful experience for all concerned. One expects issues with software and that's normal but hey, its a simple Web driven Excel sheet and they still can't get that right. Crude and basic.

Positive: NOTHING! Months into this install (on the vendor side) we still don't have a stable, professional Website. The only link vendors have is a non secure IP Address and this after a number of total re-writes!! It really is a POS.

Negative: Customer support hang up on most incoming calls without even talking to them. The Website is unsecured, the mobile usage is very unstable and was the last to be addressed and the layouts are basic if not crude. They need to hire a new group of high school coders.

Summary: Terrible. Waste of time and money for antique malls and frustration from users daily. Stay away.

Positive: Nothing about AntiqueSoft 6.0 that is worthwhile.

Negative: AntiqueSoft 6.0 is a waste of money and time.
Our local antique mall just switched to this software and it's been a complete nightmare. Errors errors errors. Members can't get on to use only a few times a week if your lucky stay away from this software

Summary: Very poor implementation of a pos software system. Company seems to not be doing a good job of supporting the vendor side of this software.

Positive: Nothing so far. I have nothing positive to say about this software. I do not recommend it.

Negative: My antique shop implemented this software and it has been a total nightmare. The vendor access web page is offline more often than online. The web page is NOT mobile friendly. It's a total spin of the wheel on whether you can access your report(s). When it errors out, there is not even a user friendly error page but a dump of html code that the programmers should be paying attention to.