AntiqueSoft Description

AntiqueSoft stands out as a premier application for space rental and point of sale (POS) that leverages the powerful capabilities of Microsoft SQL Server technology. By integrating multiple modules and connecting to various third-party applications, AntiqueSoft enables antique malls to enhance their operational efficiency, elevate customer service, and boost their sales figures. This comprehensive solution not only simplifies business management but also fosters growth in a competitive market.

Integrations

Reviews - 6 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
E-Softsys
Year Founded:
1997
Headquarters:
United States
Website:
www.antiquesoft.com
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Product Details

Platforms
Windows
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

AntiqueSoft Features and Options

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Consignment Software

Consignor Management
Customer Database
Employee Management
Inventory Management
Loyalty Program
Point of Sale (POS)
Pricing Optimization

AntiqueSoft Lists

AntiqueSoft User Reviews

Write a Review
  • Name: Selina S.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outstanding customer service

    Edited: Oct 17 2024

    Summary: Outstanding service and a good price!! Easy to use, and has lots of features to help you run your business. My 140+ vendors love it too!
    I would highly recommend Antique Soft!

    Positive: I use Antique Soft in my 36,000 sq.ft. antique mall. I also have consignment and new merchandise included in and old general store.
    This software does so much! It keeps inventory for all vendors and does lots of management reports. I can not say enough good things about the men who answer every call to customer service!! They are professional, caring, friendly and solve my problems. Someone who answers the phone immediately has great value to me!

    Negative: Like anything new, there is a learning curve, but this was easy to get started with.

    Read More...
  • Name: Eileen P.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Horrible

    Date: Dec 09 2021

    Summary: Was the worst experience and now, although I still have an active license I cannot log on to get information from the 3 weeks we did use it in its limited capability. Customer service and tech support is horrible at its best

    Positive: This single handedly is the worst software out there. It is as old as the antiques you sell. It utilized Crystal reports that every other business has moved away from around 2015. I have requested per PA small claims court to be refunded for a program we used 30 days and had issues each of those 30 days for a refund per this request I gave them 10 days to respond or move forward with small claims court which I am preparing to do as no one has gotten back to us. Buyer beware move on and find a system that works with Square where you literally plug in and go

    Negative: It took days to set up with the company having to take over our computer from PA to NY, we needed to get a static IP address, our vendors could never log onto the system remotely, each issue we had (which was daily) remedy was for them to take over our computer which could only be done after hours as this was our only POS. TWe would come back in the morning after the "repair" and a new issue would arise. We, after two weeks, switched to Rose Consignment that works with Square. We literally plugged it in and we have had zero issues. Antiquesoft is still installed on our computer and although we have paid for it we cannot even log on any longer.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Vendor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Recent and ongoing installation

    Date: Nov 19 2021

    Summary: A horrible, expensive and stressful experience for all concerned. One expects issues with software and that's normal but hey, its a simple Web driven Excel sheet and they still can't get that right. Crude and basic.

    Positive: NOTHING! Months into this install (on the vendor side) we still don't have a stable, professional Website. The only link vendors have is a non secure IP Address and this after a number of total re-writes!! It really is a POS.

    Negative: Customer support hang up on most incoming calls without even talking to them. The Website is unsecured, the mobile usage is very unstable and was the last to be addressed and the layouts are basic if not crude. They need to hire a new group of high school coders.

    Read More...
    AntiqueSoft Company Response
    Date: Sep 28 2023
    We recently came across your review, which was posted some time ago, and while we understand that circumstances can change over time, we are committed to addressing your concerns. At E-SoftSys, we strive to provide exceptional support to all our customers, and we take all feedback seriously. However, the anonymous nature of your review, coupled with the passage of time, makes it challenging for us to pinpoint the specific issue you encountered. We would genuinely appreciate it if you could provide more context or additional details about your experience. Your insights, even from an older interaction, can still help us understand past issues and work toward preventing similar incidents in the future.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Terrible software. Servers wont handle traffic

    Date: Nov 10 2021

    Summary: Terrible. Waste of time and money for antique malls and frustration from users daily. Stay away.

    Positive: Nothing about AntiqueSoft 6.0 that is worthwhile.

    Negative: AntiqueSoft 6.0 is a waste of money and time.
    Our local antique mall just switched to this software and it's been a complete nightmare. Errors errors errors. Members can't get on to use only a few times a week if your lucky stay away from this software

    Read More...
    AntiqueSoft Company Response
    Date: Sep 28 2023
    We have recently noticed that you have posted an anonymous review and we appreciate your feedback. However, it appears that these reviews do not contain specific details about your experience, making it challenging for us to understand and address your concerns. Receiving constructive feedback helps us improve our services and we take all feedback seriously. We believe that addressing your concerns directly would be the most effective way to ensure your satisfaction and improve our offerings.
  • Name: Anonymous (Verified)
    Job Title: End user
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Poor interface and reliability for vendors

    Edited: Nov 06 2021

    Summary: Very poor implementation of a pos software system. Company seems to not be doing a good job of supporting the vendor side of this software.

    Positive: Nothing so far. I have nothing positive to say about this software. I do not recommend it.

    Negative: My antique shop implemented this software and it has been a total nightmare. The vendor access web page is offline more often than online. The web page is NOT mobile friendly. It's a total spin of the wheel on whether you can access your report(s). When it errors out, there is not even a user friendly error page but a dump of html code that the programmers should be paying attention to.

    Read More...
    AntiqueSoft Company Response
    Date: Sep 28 2023
    We recently came across your anonymous review, and while it was posted some time ago, we want to assure you that your feedback remains important to us. We value all reviews as they help us improve our services. We take customer feedback seriously and are committed to maintaining the integrity of our reviews. However, we couldn't find any reference of your company in the post and this leads us to believe that there might be some confusion or a mistake in your review.
  • The worst software option available! Unstable, Not at all user friendly, lacks more than a few basic options/abilities that any responsible business owner should want/need. Save your money, you would be better off using an excel spreadsheet and handling the back office business manually!!!!
    1 user found this review useful.
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