Amity Social Cloud Description

Amity provides ready-to-use technology that companies can add to their apps and websites to build digital communities and increase user engagement. Over 20 million people use Amity Social Cloud every month, and it has become the trusted choice for a diverse range of industries since 2020.

Integrations

API:
Yes, Amity Social Cloud has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Amity
Year Founded:
2020
Headquarters:
Bangkok, Thailand
Website:
www.amity.co
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Media

Play Video Social Chat Video Moderation
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Product Details

Platforms
SaaS
Type of Training
Documentation
In Person
Videos
Customer Support
Phone Support
Online

Amity Social Cloud Features and Options

Community Software

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Social Networking Software

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Amity Social Cloud Lists

Amity Social Cloud User Reviews

Write a Review
  • Name: William T.
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    AVOID

    Date: Mar 01 2023

    Summary: Avoid this company at all costs. Buggy and laggy community software. Difficult to deal with, especially their COO. Made us overpay by 2 months just to keep our app running as it was coupled with their software (despite not using their software because it was terrible). Effectively holding us hostage and forcing us to overpay by £2k+

    Positive: Their actual product is awful, with no redeeming features. Some of their more junior staff are nice to work with and I wish them well.

    Negative: Was hoping for a fast paced chat experience. Instead, we were given buggy and laggy software. COO is horrible to deal with and they overcharge you when you try and cancel.

    Read More...