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Amazon Description

New startups and Fortune 500s. B2B and 2C. Resellers and brand owners. They all sell on Amazon because 300 million customers shop in our stores around the world. Fulfillment by Amazon (FBA) takes care of all the shipping, returns and customer service. You can take care of shipping. You can do it too. You can choose from flexible selling plans, product categories and fulfillment options to meet your business needs.

Integrations

Reviews - 45 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Amazon
Year Founded:
1994
Headquarters:
United States
Website:
amazon.com

Media

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
Online

Amazon Features and Options

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Marketplace Software

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal
  • Name: Anonymous (Verified)
    Job Title: Talent Acquisition Partner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Getting what I need even within my busy life!

    Date: Jul 31 2022

    Summary: Overall, being a busy person in my personal and professional life I love how easy it is to order what I need to then receive it within 24-48 hours.

    Positive: The two day shipping is one of the best features of Amazon. There are some items that you can order and sent to you even within 24 hours. But, I personally think the best part of Amazon is their customer service. Whenever I have a question or concern with my orders and/or products Amazon's customer service is able to help immediately. They treat me well and gets things fixed quickly.

    Negative: Just like everything the prime yearly costs are going up. I still think it is worth it for the frees shipping, but I wonder if it will get to a point that it is too much.

    Read More...
  • Name: Joshua P.
    Job Title: Project Leader
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazon: One of the Best Online Markets

    Date: Jul 12 2022

    Summary: To sum it up, Amazon is pretty great. It has a wide selection of books, overall decent support and a wide variety of services provided at a reasonable monthly rate. My only real downsides to the platform is it is not a solid place for shopping for specific types of software along with their technical support may be found lacking or a bit slow to respond.

    Positive: In terms of my graduate studies and freeware project, my main usage of Amazon in this regard is for procurement. Both of the aforementioned activities require research and Amazon has an excellent selection of books. In terms of software purchasing, I find it a bit lacking in comparison as most software we need is not available on Amazon. Other Amazon services, such as pictures, music and streaming are all very solid and easily some of the better-quality streaming platforms.

    Negative: I find the fees for Amazon Prime to be worth their cost so my main issue with Amazon is with its technical support. When I had some technical issues in the past it took a bit longer than I would have appreciated for them to understand my issue and fix it accordingly.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Review
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazon review

    Date: Jul 07 2022

    Summary: Overall it's nice to have free shipping, updates on package, most of the time works fine. Overall i would give it a 9 of 10.

    Positive: It's user friendly, you can get updates on packages. Very well designed and made. You can write reviews on how feel on certain products.

    Negative: Sometimes it can be expensive, especially shipping. Sometimes packages get stolen.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Recruiting Coordinator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Makes life convenient

    Date: Mar 04 2022

    Summary: I still love the amount of stores on amazon but if it is a basic need or something that I don't want to wait a while for, I will just go to the store. Otherwise, it's a great online shopping center.

    Positive: Order online.
    Amazon Prime.
    Amazon TV.
    Easy to order and easy to keep track of payments. Lots of stores for you to peruse.

    Negative: Recently a lot of Amazon Prime things have died down on how quick they will get here. I see myself going to stores more than going to here for things that can be bought out town. I just don't want to wait 2 weeks to get something in Walmart.

    Read More...
  • Name: Adam H.
    Job Title: Engineering Intern
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review of Amazon

    Date: Feb 22 2022

    Summary: Overall, Amazon is a very useful and convenient resource to get almost anything shipped right to your door. They reviews speak loudly about the items making it easy to find the best options, and the shipping is fast!

    Positive: I love amazon, I use it all the time. Shipping is fast, item selection is vast, and the products last. I am a prime member and I really enjoy all of the perks that come along with that service -- prime video, video game promotions, etc. All great!

    Negative: I wish they could use more compostable packaging for their deliveries, or just less in general. I understand how difficult this is with the challenges of weather and protection, but I would love to see continued changes to work to something more environmentally friendly.

    Read More...
  • Name: Jason M.
    Job Title: Finance Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for Business Invoice Work Flow

    Date: Jan 25 2022

    Summary: Overall this is great for our staff and management. Invoicing has really helped keep purchases tax free and paid on time. The admin interface is easy to use.

    Positive: Amazon is great for getting products we need. We use the invoicing feature to allow staff to order and invoice without having to enter payment information. It also limits them to only addresses we specify. Since we are a church it also ties our tax exemption to our account and allows staff to use that when making purchases. There is also an approval process for purchases, so we can track what is being done.

    Negative: One of the only cons is that Business prime is really expensive when you fall between tiers.

    Read More...
  • Name: Zeeshan I.
    Job Title: Java Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Largest e-commerce platform.

    Date: Dec 31 2021

    Summary: Overall, Amazon is the best place to buy and sell any product. All the products are quality checked and available on maximum discounted price.

    Positive: 1. Amazon has the largest catalogue of products available for buying.
    2. The simple user interface of the application helps in buying and selling products.
    3. the listed products have detailed description with reviews to decide the quality.
    4. With prime the products gets delivered on the same saving a lo of time.

    Negative: I am using Amazon for shopping for years now, and have just faced minor problems rarely, but the customer support was always quick enough to resolve my issues.

    Read More...
  • Name: Jason R.
    Job Title: EVP
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Everything you can possibly need and delivered quick.

    Date: Dec 09 2021

    Summary: I do about 90% of my shopping on Amazon and it's very convenient. I get what I need when I need it and at the lowest price.

    Positive: Fast shipping is a huge plus. There are almost always in-stock items when you need them. And the added Prime benefits are well worth the cost of prime. Support has been extremely responsive when needed and has been a pleasure to talk to.

    Negative: Sometimes Third-Party sellers do not have the best interest of the customer like Amazon does. Even though they are on the Amazon marketplace.

    Read More...
  • Name: Samantha H.
    Job Title: Digital Marketing Specialist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Improving as it grows

    Date: Oct 01 2021

    Summary: I have rarely had any issue with delivery or with the variety of products. Amazon is such a vital tool to have both professionally and personally.

    Positive: Easy access to countless products and goods that are affordable and delivered right to my door! I am so thankful for the convenience of Amazon.

    Negative: The quality of the products can vary and truly depends on the distributor.

    Read More...
  • Name: Marcus R.
    Job Title: Employee
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazon Review

    Date: Aug 13 2021

    Summary: Overall it is a very good site to order things from. Takes about 1 week for your things to arrive but still good i recommend.

    Positive: Has many products to buy and choose from. The prices aren't bad at all. The customer service is good.

    Negative: Takes long to ship products. The small products come in a big box.

    Read More...
  • Name: Gage A.
    Job Title: Customer Care Coordinator
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazon is an amazing company with even better software

    Date: Jun 20 2021

    Summary: Amazon is an amazing company that stand for the American dream. Jeff Bezos built a legacy that enables Americans to go to school, pay off their debts, and get their good in a fast/timely manner. I highly recommend working for Amazon at some point in your life. This company is amazing.

    Positive: Their application makes it so incredibly easy to buy, sell, and return goods to Amazon. The other day I had to return an item that didn't fit my dog and all I needed to return the good was to take it to UPS with the barcode given to me by Amazon and they return it. No boxing or extra work needed on the customers end

    Negative: I don't like how one account is for all users on the account I wish (like Amazon Prime TV) you could have multiple users on one account.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sales
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    How do we live without Amazon?

    Date: Jun 11 2021

    Summary: Overall, the variety of items on Amazon, the quality (mostly), the ease of use and the search engine, make Amazon a must have for anyone living in the modern world.

    Positive: You can find just about anything and have it arrive at your home within 2 days or less. I probably use Amazon more often than I should haha.

    Negative: Sometimes the seller fulfilled items can take longer than the 2 days typical for FBA (fulfilled by Amazon) items. And sometimes you c any guarantee the quality of some items.

    Read More...
  • Name: Radhika S.
    Job Title: IOS Developer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Leading E-Commerce Website.

    Date: Jun 02 2021

    Summary: Overall, Amazon is a convenient e-commerce site for all kinds of products with the best prices available. The delivery is also quite fast.

    Positive: - The product listing page is simple and provides all the necessary information about the product.
    - It suggests products that might be useful to the user and notifies with ongoing flash sales and deals.
    - Customer support is available on both calls and texts.

    Negative: - Anyone can sell on amazon and it increases the chance of fake products and scams.

    Read More...
  • Name: Aryan I.
    Job Title: Content Writer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Everything at your doorstep.

    Date: May 12 2021

    Summary: Overall, Amazon is a one-stop shop for anything you want to buy. The quality of service is satisfactory and fulfilling.

    Positive: - Amazon provides the fastest service to use without compromise to quality.
    - There is a wide variety of services and goods to buy at competitive prices.
    - The customer support is knowledgeable, helpful, and quick in solving the issue.

    Negative: - Sometimes the products do get damaged in the delivery process.

    Read More...
  • Name: Sundar Y.
    Job Title: Data Scientist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best E-Commerce Platform.

    Date: Apr 14 2021

    Summary: Overall, Amazon is the best option when it comes to online shopping because of its features and ease.

    Positive: - The customer service and the delivery time of the product are by far the best when compared to any other alternatives.
    - The home page and shopping page of the website is well refined and customized to be effective and not complex.

    Negative: - The suggested products are sometimes non-relevant.

    Read More...