Amazon WorkSpaces Description

Amazon WorkSpaces is a secure and managed Desktop-as-a-Service (DaaS) offering that allows users to quickly set up either Windows or Linux desktops within minutes, enabling rapid scalability to provide thousands of desktops for employees around the world. This service operates on a flexible payment model, allowing users to choose between monthly or hourly rates for the WorkSpaces they deploy, leading to cost savings when compared to conventional desktop setups and on-premises Virtual Desktop Infrastructure (VDI) options. By utilizing Amazon WorkSpaces, organizations can remove the challenges associated with managing hardware, operating system versions, patches, and VDI, thereby streamlining their desktop delivery strategies. Users benefit from a fast and responsive desktop experience that is accessible from any location, at any time, and on various supported devices. Moreover, Amazon WorkSpaces empowers contact center agents to operate from any location, ensuring they have a secure and user-friendly interface for their work. This flexibility not only enhances productivity but also contributes to a more adaptable workforce.

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Integrations

View Integrations

Reviews - 1 Verified Review

Total
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features
design
support
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Company Details

Company:
Amazon
Year Founded:
1994
Headquarters:
United States
Website:
aws.amazon.com/workspaces/

Media

Play Video Amazon WorkSpaces Screenshot 1
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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Customer Support
Online Support

Amazon WorkSpaces Features and Options

Virtual Desktop (VDI) Software

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Remote Desktop Software

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Desktop as a Service (DaaS) Provider

Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning

Amazon WorkSpaces Lists

Amazon WorkSpaces User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Senior Engineer, Customer Experience
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Hard to configure, not easy to grow

    Date: Jun 20 2020

    Summary: Amazon Workspaces is fantastic for users who need a reliable Desktop computer from anywhere. Amazon's use of registration codes and generally restrictive access to resources makes it a more secure solution than most.

    The client connects quickly and is lightweight enough to be used on extremely old computers. The data sent between your computer and Amazon is tiny, which makes for a great experience on old computers or when the internet connection is less than optimal.

    The service has never gone down for me or my clients. It's what you expect and its what you get.

    The downside is that there is just no way that any 'regular' person could setup a Workspace. It's designed to be setup by someone with technological know-how. Even so, it's just not friendly. It's a frustrating experience.

    A lot of people will expand from one Workspace to two, then three, etc. It seems reasonable that these computers will all be able to talk to each, forming a small remote network. This is not the default experience. You can make it work, but it's just not what Workspace was designed to do.

    You can increase your RAM, hard drive, and CPU settings fairly easily, but recovery is not easy. There are Workspace images or templates, but they're are technical restrictions on how to configure them correctly. It's generally not worth the time, expense or frustration for smaller teams.

    It's infrequent these days for an OS to fail or for a virus to blow-up your system. Amazon Workspaces rarely fails (though it has happened) and OS upgrades happen every few years. When it happens, it will be time-consuming and un-fun. But, for the many days in between, Amazon Workspaces will simply work.

    Positive: The Workspace has never gone down or dropped a connection.
    The client to connect is more secure than most remote desktop services.
    Solid performance - no lag or performance spikes.

    Negative: The initial configuration of a Workspace must be done by an administrator.
    Limited expansion from one Workspace to a small network.

    Read More...
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