Resco Field Service+
Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
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Dispatch Science
Dispatch Science automates and optimizes all your deliveries.
As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app.
As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes.
Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms.
Our solution can be used in any industry where deliveries are required, such as:
-Courier and parcel delivery
-eCommerce last mile deliveries
-Manufacturing distribution
-3PL
-Restaurant, food and beverage distribution
-Medical, hospital, and pharmaceutical deliveries
-Retail last mile distributio
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Manitou
Operators don't have the time or inclination to deal with complex software when life safety is at stake. Manitou was created to be simple and comprehensive. Manitou is an adaptable and extensible alarm monitoring software that can be customized to the needs of each operator. It has an intuitive user interface designed for simplicity. Operators can customize their dashboards to meet their specific needs. The enhanced action patterns guide them through the alarm handling process. The video control center allows them to quickly access critical video in one simplified package. Your company can offer exceptional services to customers thanks to the almost limitless integrations Manitou provides. Manitou's innovative technology, robust features, and other benefits will help your business and operators become more efficient and increase RMR.
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SECURITHOR
SECURITHOR is the essential software solution designed for monitoring alarms within a Central Station or your company's Response Center. It offers operators a comprehensive dashboard that facilitates the management of alarm signals, detailing necessary steps and relevant contacts for each incident. The software streamlines numerous processes, including the automated dispatch of emails, SMS messages, and reports to subscribers. SECURITHOR enhances the functionality of your Central Station with additional services like web access and panic buttons for smartphones. You can explore the extensive features of SECURITHOR by downloading a trial version, starting with a single station and progressively adding modules and stations as your business expands. This flexible software is capable of evolving alongside your needs, making it appealing to both emerging startups and established Central Stations with over 50,000 accounts. SECURITHOR is offered in three different versions: Core, Premium, and Network, so to determine the best fit for your requirements, reach out to MCDI's team for assistance. With SECURITHOR, you can ensure that your alarm monitoring is both efficient and adaptable.
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