• Name: Anonymous (Verified)
    Job Title: Senior Technical Support
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Client management

    Date: Aug 17 2020

    Summary: Airtable is a multifunctional tool that allows us to manage our customers and tasks on a single dashboard. It's a great tool we had an overall excellent experience with Airtable.

    Positive: #1- The dashboard and overall user interface are easy to understand.
    #2- Contact management and easy to interact with customers.
    #3- Workflow automation and time and expenses tracking.

    Negative: #1- No cons. We had an overall positive experience with it.

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  • Name: Mohit V.
    Job Title: Operation manager
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Improve better customer relationship

    Date: Jul 11 2020

    Summary: For a successful business, a good customer relationship is compulsory for this Airtable is prominent customer relationship management. It's one of the easiest CRM tools I used. It gives me every business management on a single table.

    Positive: Airtable is available on cross-platform. It gives complete database analyze. Organize better than any other CRM. Lots of customization options.

    Negative: I never encountered any serious problem with its functionality.

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  • Name: Chet N.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very Versatile

    Date: May 05 2020

    Summary: Overall it's a great program and can do a lot of super cool things. Basically a high powered system for organizing in sheet formats.

    Positive: Super easy to set up and is very versatile. Works well and is able to be do just about anything you need to do.

    Negative: There's a small learning curve in my option to get it set up.

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  • Name: John F.
    Job Title: MD
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not what you expect

    Date: Jul 03 2019

    Summary: Wow just wow, this reminds me of when I first saw a database a long time ago called db2.

    Positive: Ultimate flexibility: I have used this software over the past 18 months and am still finding new ways of implementing ideas with it and uses for it. But please don't be fooled into thinking its excel on the web. That's like calling chess just another game. Its flexibility is its true strength and the very thing you have to keep an eye on as your application become more complex. Taking the " make bad changes easy to fix rather than hard to make" approach, I have used it extensively for customers and to great applause when the out of the box, the software just won't do..

    Negative: Ultimate flexibility: See above. And taking the " make bad changes easy to fix rather than hard to make" approach,

    Read More...
    1 user found this review useful.
  • Name: Jessica I.
    Job Title: Chief Experience Office
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This platform has helped me boost my workflow.

    Date: Apr 30 2023

    Summary: As a real estate professional, I am constantly juggling multiple tasks at once. From managing client relationships to scheduling property viewings and keeping track of important documents, there is always a lot to keep track of. That's why I've found Airtable to be an incredibly useful tool for streamlining my workflow and improving my productivity.

    At its core, Airtable is a flexible database that allows users to create custom "bases" that can be tailored to their specific needs. Each base can be broken down into tables, which contain individual records that can be sorted, filtered, and linked to other tables. This makes it a powerful tool for organizing and tracking all sorts of information, from client details to property listings and beyond.

    One of the biggest benefits of using Airtable is the ability to customize it to fit my specific needs. For example, I can create different tables to track different aspects of my business, such as a table for client information, a table for properties currently on the market, and a table for properties that have sold. Within each table, I can create custom fields to capture the specific data that is relevant to that category. This helps me stay organized and ensures that I have all the information I need at my fingertips.

    Another key benefit of Airtable is its ability to collaborate with others. I can invite team members to access my Airtable bases, allowing us to work together seamlessly. This is particularly useful for teams working on complex projects or managing large portfolios of properties. We can easily share information, update records, and keep track of progress in real-time. This saves us time and ensures that everyone is on the same page.

    In addition to its organizational benefits, Airtable also has a number of other features that have proven useful for my work in real estate. For example, I can easily add attachments to records, allowing me to keep important documents, photos, and other files all in one place. I can also set up forms to collect information from clients or other stakeholders, which can be automatically added to my Airtable base. And with the ability to view records in a variety of formats, including calendar view and Kanban view, I can quickly get a visual overview of my workload and prioritize my tasks accordingly.

    I have found Airtable to be an incredibly useful tool for my work in real estate. Its flexibility, customization options, and collaboration features make it an essential part of my workflow. Whether I'm managing client relationships, tracking property listings, or working with my team to close deals, Airtable helps me stay organized, focused, and productive.

    Positive: I have the freedom to define different fields, filters, orders, relationships, groups and formulas to organize and analyze the data that I need. Within this platform I can easily switch between various views, as well as grid, calendar, timeline, map, and chart views, all of which I can do within Airtable to visualize my data as effectively as possible.

    Airtable has templates available and they are custom made for every need that I have when creating tables from scratch and not knowing where to start, this has been great to use, as well as the flexibility of its interface that has opened up the Possibility and ease of customizing dashboards to specific requirements. I like how the interface resembles a spreadsheet, but in this case Airtable has much more advanced functions where I can easily add, edit, organize or delete records, all of which can be done using keyboard shortcuts or simply using the use of drag and drop. With this it has helped me save time within my projects by increasing productivity without sacrificing functionality. I can also integrate collaborative work within this platform, where the members of my work team can leave comments, mention collaborators, receive notifications and modify the boards where Airtable shows the respective records of each member, all this happens in real time and also each user is notified by the actions made by each member who is collaborating together.

    I like the ability to integrate Airtable with other platforms, this gives me the advantage of being able to connect this platform with hundreds of other services and applications on other platforms that I use. This has allowed me to connect my Airtable databases to Slack, Gmail, Zapier, Mailchimp, Google Drive and Dropbox services, among others. Thus facilitating the automation of workflows, synchronizing data more quickly, being able to send emails, I have also been able to generate reports and do more work without even leaving this platform to do all this.

    Negative: Although Airtable is powerful for managing dashboards, that doesn't mean that it doesn't have some limitations that sometimes hinder my user experience. One of this is that under the plan there are limits on various things that can be encountered, such as number of records per database, space for attachments per database, revision history per database, contributors per database, automations per database. and integrations by base. Therefore, in most cases you have to upgrade to the more expensive plan just because a single feature is not available in a lower plan, this can be a problem for small businesses that do not find profitability in paying for a more expensive plan.

    There is also a complexity limit to handle spreadsheets with respective analyses. While the platform offers basic functions and formulas, it is not as powerful as dedicated spreadsheet software for doing advanced calculations or analysis. I have also faced format issues or errors while importing or exporting data from or to other formats which is frustrating and time consuming.

    The level of support that Airtable offers is also based on the plan chosen. So free plan users can only access the help center and community forums for support. Users on paid plans can access email support, but may have to wait for a response. Business plan users can access phone support, but may have to pay more for it, which can be a significant inconvenience for those who require immediate assistance.

    There is a steep learning curve. While the platform is generally easy to use, it has a wide range of features and functions that can take some time to master. Thus becoming a significant inconvenience for individuals or teams that need to start using the platform quickly.

    There is also a lack of security on this platform, I am aware that this platform has some security measures in place, such as two factor authentication and data encryption, it does not provide the same level of security as other enterprise level platforms. The consequence of this is that sensitive or confidential information may be exposed if a better security measure that is handled in other platforms with a high business level is not implemented.

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  • Name: Renee P.
    Job Title: Director Of Marketing
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It is one of the most valuable tools I have to stay focused.

    Date: Apr 02 2023

    Summary: I have a space that gives me the chance to develop the best content and also improve productivity with my work team when offering a service. With the Airtable tools, I have effectively improved customer communication through the forms that are generated within this platform, thus giving clearer information management by specifying exactly what the customer wants. From what I can say that the information we have is now managed very well, since thanks to this platform I can work on the data I have, and I can store it in a space where my team and I can use it for commercial purposes. This has saved me a lot of time since when a decision is required which implies solving a problem, said information can be consulted in order that this platform has, this being an enormous help.

    The planning of my work team is much more organized and now it is possible to keep up to date with the status of the projects that are being managed, both those that are in execution and the next projects that are being built collaboratively. With these characteristics, I have already managed to improve business performance and, in addition, both communication and knowledge in the matter of applying the best practices and strategies that allow solving the visibility of the entire organization have been further polished.

    Together with the sales team, it was possible to achieve good CRM management, and which shows good results by having the most satisfied customers with our work. It was also able to connect with platforms like Salesforce to import contacts to this platform and thus not have to do all the work of manually entering customer contacts.

    Positive: Airtable is useful to manage any type of business, I really like how flexible and customizable it is, I can handle multiple data in multiple ways since it connects or runs within a database. It's like managing a spreadsheet where you can enter various formats and be able to manipulate them to my liking. With this I have been able to create boards, calendars and other ways where I can store information to be able to display it in the style I want, and everything will be connected. With the Airtable interface I have many ways to process data in different tabs by different variables, thanks to this each data is associated to another and I don't have to make repetitive entries.

    The workspaces are managed separately, although all the data is interconnected within Airtable, these can be managed in workspaces for each client and for each project, in addition to the fact that each workspace has a theme as well. than his own board where he makes everything different and works the way you want. These workspaces can be shared with the corresponding users, or they can be managed completely independently, for example, I can have a work team for each project or simply carry out personal or individual projects.

    The calendars are also automated and by this, I mean that it is not necessary to add additional information when one is adding data to the boards such as execution dates and assigned tasks, it is simply done automatically, it also shows the people involved in each process and on each date. There are also multiple ways to display in workspaces the way work times will look, such as Gantt charts and a calendar with an overview, giving me a more personalized look by not only having a view preset by this platform, but that with the tools that Airtable gives me and the multiple applications that it has within its store, I can process the data in different ways.

    Negative: Automations are limited, I can even say that I prefer to use an external platform that can do this job at a lower cost with unlimited automatable tasks and multiple steps. Since Airtable has exaggerated limits with the number of times or tasks that can be executed automatically, plus the steps are not infinite, so it is very difficult to reduce the tasks executed in several steps, instead you have to execute several tasks when the Number of steps reaches its limit. For this reason, I keep opting for other automation tools that, in addition to better integrating other applications with Airtable, also allow more actions to be performed automatically.

    The version for my tablet and smartphone does not compare at all when using Airtable in the browser, even the desktop version seems more appropriate and complete than it is faithful to the platform in its web version. This is disappointing because I mostly lead a very busy life where I am constantly on the go and require a platform that can move at my pace, I could use Airtable through Safari or Chrome on my tablet but this will have very slow load times having that always load the entire system, on the other hand it is very different to have the application installed where you only consult data and you will not need to download the interface, making the work much faster and more practical. For now, if I want to do more advanced procedures, I have to use my desktop to be able to use all the possible features, otherwise, if I want to use the basics, I have my smartphone or tablet, but I would like all the advanced features to be available on the apps.

    It does not have a dark mode, it is disappointing that at the moment they cannot make a simple function that changes the theme colors of this platform, it is disappointing that I have to use third-party applications such as a browser extension where you can have a dark mode. Having dark mode natively within Airtable will bring many benefits in that you can spend more time within the platform without eye strain, many platforms currently use it and I don't understand why they haven't implemented this feature. In addition, the Airtable team seems to not listen to the community because there are many things that have been asked to improve / add for better performance and practicality, but no answers or solutions have been received, a disappointment.

    Read More...
  • Name: Sierra Z.
    Job Title: Office Technology Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great database tool

    Date: Dec 22 2021

    Summary: Expensive to have an enterprise plan. Admin portal is lacking functionality to add/remove people from bases/workspaces from the portal. But highly customizable tool that has been very useful.

    Positive: Lots of automations & integrations available.
    Ability to make custom views / filters.
    Don't need to be a coder to customize.

    Negative: Need to spend time to be a super user.
    Pricey.
    Not super as a project management tool (but can be made to work).

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Some ways better than Google Spreedsheets, Some Ways Not

    Date: Oct 12 2021

    Summary: A robust platform for organizing data, especially if the data set is more complex than you would use in a traditional spreadsheet. I use both spreadsheets and Airtable depending upon my needs. Great if you have a non technical team that wants some robustness without having to have your IT team set up tools.

    Positive: The platform helps you organize data in more robust ways than typical spreadsheets. For example you can embed singular or multiple images into a cell in an organized manner and add a variety of tags per row, which helps to better organize complex data sets. They also have good templates and a marketplace of pre designed bases (their word for spreadsheets) if you needed to get started quickly for a specific use case (e.g. Organizing Marketing Assets). Supports a lot of integrations into other tools.

    Negative: This shouldn't be used as a substitute for a database if you have mission critical tools/offerings that many people will be accessing internally or that are customer facing, they have a low rate limit and support less concurrent. users as compared to using traditional databases such as MongoDB or Firebase etc. There is a bit of a learning curve using the platform and it can be a bit slow to manipulate as compared to a regular spreadsheet, for example when adding rows or cells it can take longer setting it up.

    Read More...
  • Name: Gary D.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Spreadsheets Simplified and Better Designed!

    Date: Aug 15 2021

    Summary: Great app! This app helped empower to work faster, smarter and more productive. It's what every app should do but most fall short making using the app confusing to use. Get organized with Airtable!

    Positive: Using this service for the first time was like revealing the curtain on what else spreadsheets could do to help me organize my business better. It's simple to use, easy to learn and better designed than traditional spreadsheets. You can do a lot more with Airtable and realize the power of spreadsheets from a new perspective.

    Negative: The excitement of using spreadsheets for processes and organizing can lead to overuse. I had created so many spreadsheets that my dashboard got cluttered even thought I had color coded them and categorized them. An Active, Design and Archive status for each base would help filter things out better.

    Read More...
  • Name: Gary D.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easily Organize Information

    Date: May 17 2021

    Summary: More features for your spreadsheet that resemble apps. Great software for standardizing processes and building app prototypes. Anyone in your business can use this software. Get important processes in order and start collecting all the information.

    Positive: Change views for better productivity. Styling options. Easy to learn and use for any person in your business. Large database of spreadsheets provided by other companies to copy template to work from.

    Negative: Can easily create too many spreadsheets, called "Bases", that will crowd your dashboard. Specific features you want might force you to upgrade to a higher plan than you really need.

    Read More...
  • Name: Hellen W.
    Job Title: Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Mobile-friendly and powerful collaboration features.

    Date: Apr 12 2021

    Summary: Airtable is really great for teams of any size and handling of complex project proccess. I highly recommend Airtable to any company.

    Positive: It has excellent and unique functionalities that enable teams to share data and resources relevant to their projects.

    Negative: I would like the mobile app to be improved for ease of access.

    Read More...
  • Name: Kathleen Z.
    Job Title: Marketing Manager of Digital & Social Media
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Airtable makes data work more flexible

    Date: Apr 12 2021

    Summary: The scope of Airtable can be varied and easy to delimit depending on whether you are going to work with databases in list, with spreadsheets, or with integrations to services oriented to the development of IT projects, as is the case of GitHub. It is very good for creating log data filtering, so that the work is defined and specific.

    Positive: The Airtable screen can be customized in case you want to work with text fields added to databases, or with completely template-based forms. Being able to integrate the Airtable platform with services such as Dropbox is very positive, as it is a foolproof way to keep data safe.

    Negative: In Airtable we can opt for different methodologies to apply to our data lists, which make it possible to choose the type of view that will have our information online, and the type of accessibility we want them to have. That is why there are no points against the platform, which entirely fulfills our objectives.

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  • Name: Shruti K.
    Job Title: SMM manager
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful Organiser

    Date: Jul 29 2020

    Summary: Cloud based application. Very intuitive and customisable app. Easy to comment and edit. Anytime, anywhere easily accessible. Robust API. Integrates easily with various tools like Twitter, Email, Dropbox, Basecamp, Facebook, Gmail, Google drive etc. Highly secure and reliable software. User friendly interface. Easy to understand, use and share.

    Positive: Airtable helps in organising our work more efficiently. Very professional platform. Highly flexible and easy to use software. Mobile version is also available. Powerful spreadsheet helps in creating our own database. Built-in template saves time. Real time collaboration. Synchronised instantly with various tools and applications.

    Negative: Personally or professionally very good software. No dislikes.

    Read More...