Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Sawal AI
SawalAI enables websites to incorporate tailored AI chatbots designed to address a range of functions such as customer service, lead acquisition, and responding to inquiries prior to sales. These chatbots utilize the specific content from your website or uploaded documents to provide precise responses to users. With a straightforward integration process and the ability to customize, SawalAI offers the chance to enhance your website in a matter of minutes.
Notable features include the ability to gather information from various sources like documents, websites, and sitemaps; a customizable design that fits your brand's aesthetic; and reliance on advanced models such as GPT-4 for delivering accurate information. Additionally, after uploading your content, the chatbot can be published quickly, often within minutes. Users can also take advantage of a preview mode to test out modifications and chat functionality before going live. Furthermore, you can refine the bot's responses by reviewing and adjusting past interactions, and there's an option to remove SawalAI branding for a monthly fee, allowing for a fully bespoke experience. Ultimately, SawalAI ensures you have a highly adaptive and responsive chatbot that meets your business needs.
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WotNot
WotNot automates customer interactions at scale using chatbots. Chatbots are a great way to solve business problems like booking more appointments and scaling customer support.
WotNot is used by customers to offer a personalized customer experience to current and future customers. It is available 24/7, responds instantly and speaks the customer's language.
WotNot's No code Bot Builder makes it easy to build bots with an intuitive visual builder. You can manage multiple bots for different activities using the triggers and conditions you have defined. WotNot also offers a service that does the job for you. Our team of conversation design experts can help you understand your business needs and create a conversation flow that suits your business. Then, we review the results and continue to optimize the flow.
Join over 3000+ businesses around the globe who trust WotNot with customer interactions.
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