AgentC Reviews

AgentC Description

Celonis' AI Development platform empowers businesses to create and implement robust AI copilots, assistants, and agents that are rooted in the digital twin of their operational processes. These Process Copilots are generative AI chatbots tailored for particular scenarios, delivering rapid insights into processes via an easy-to-use chat interface. They can respond to urgent inquiries concerning metrics and processes, produce visual representations such as charts and tables, and pinpoint opportunities for enhancing key performance indicators. This methodology allows organizations to efficiently amplify process insights, thereby improving decision-making and operational efficacy. The annotation builder feature enables users to organize data in a way that reveals process insights from various sources, including emails, service tickets, and other unstructured text inputs by leveraging generative AI. For instance, it can categorize customer service orders and evaluate the risks associated with material transfers between facilities, facilitating AI assistants that offer actionable recommendations for review and approval. Ultimately, this innovation transforms how organizations interact with their operational data, making it more accessible and actionable than ever before.