Admin24 Reviews

Admin24 Description

Service desk to automate the receipt of client requests. The service allows you accept applications via multiple channels, including mail, website CRM systems, instant messengers, social networks and API. You can configure the routing of requests and assign SLAs.

Pricing

Pricing Starts At:

$30

Free Trial:

Yes

Integrations

API:

Yes, Admin24 has an API

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Reviews - 1 Verified Review

Total

ease

features

design

support

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Company Details

Company:

Admin24

Year Founded:

2021

Headquarters:

Uzbekistan

Website:

admin24.uz/

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Media

Product Details

Platforms

SaaS

Windows

Mac

Linux

On-Premises

Type of Training

Documentation

Videos

Customer Support

Online

Admin24 Features and Options

Service Desk Software

CMDB

Change Management

IT Asset Management

Incident Management

Knowledge Base

Mobile Access

Procurement Management

Remote Control

SLA Management

Self Service Portal

Admin24 User Reviews

Write a Review

Name: Alexey L.

Job Title: CEO

Length of product use: 6-12 Months

Used How Often?: Daily

Role: Administrator

Organization Size: 26 - 99

Features

Design

Ease

Pricing

Support

Likelihood to Recommend to Others

1 2 3 4 5 6 7 8 9 10

Help desk system for effective communication
Date: Jun 10 2024

Summary: Excellent solution for your money. Updates come out frequently, I hope all the bugs will be fixed soon.

Positive: Integration with Telegram and Bitrix24.
Visual and complete analytics.
Quick system installation and easy configuration.

Negative: There are some integrations missing: telephony, viber. But there is an API.
No mobile app.
Read More...

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