• Name: Karol V.
    Job Title: Data Scientist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Essential tool to have in your business

    Date: Feb 03 2023

    Summary: With NetCrunch's capabilities and great aspects to analyze and monitor networks, it has been an amazing software to implement in our company in order to create alerts and know what is going on in this area of our business. It is an essential and important tool that is very robust and complete, collects data and processes it accordingly to the device being monitored, applying different techniques that are previously set and using great reporting features to give essential information about the devices statuses.

    Positive: What I like about NetCrunch is the fact that it is a multifaceted platform that has many different options to monitor different networks, devices, and infrastructures in a very nice platform that is visually appealing and has everything that we need to control the security issues and the network issues that sometimes present, monitoring everything with easy customization and easy visualization of everything that is connected.

    Negative: I don't have many complaints about NetCrunch, it is a software with so much capacity to do a lot of things when it comes to monitoring and detect issues in a matter of seconds, however it is a bit difficult to use at first when the interface feels a bit too crowded up without any customization.

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  • Name: Anonymous (Verified)
    Job Title: Analyst
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    AdRem is the simplest way to obtain thorough knowledge of your systems and network for a reasonable cost.

    Date: Feb 03 2023

    Summary: The main purpose of my use of NetCrunch is to monitor the server infrastructure at the corporate headquarters and outlying branches; it has a very user-friendly GUI. Overall, an excellent tool.

    Positive: The simplicity with which devices are configured and alarms for particular events are too good. The best tool for analysing problems on any LAN/WAN link is NetCrunch. Simply submit a support ticket if something is not clear or not working, the majority of the time, they will call you and use remote control to walk you through the configuration/setup process.

    Negative: We frequently run into situations where we must report a bug or issue and wait for it to be fixed in a subsequent release, which invariably breaks something else. We are constantly required to update the software.

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  • Name: Anonymous (Verified)
    Job Title: Analyst
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best available hybrid and multicloud IT monitoring solutions

    Edited: Feb 03 2023

    Summary: The lack of performance analysis of the Cloud infrastructure in addition to the on-premise in a hybrid deployment was one of our needs that led to the purchase of this product. It has met all expectations and a best solution overall.

    Positive: With predefined templates and quick asset discovery, monitoring a variety of IT assets can be quickly deployed and simple to use. What I liked best was the ability to use custom script monitors in various programming languages.

    Negative: Inconsistent software updates and dated user interface.

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  • Name: Marcos V.
    Job Title: Marketing Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Monitoring, detection and control with NetCrunch

    Date: Jan 31 2023

    Summary: It is a powerful weapon that has given us the necessary instructions to act appropriately, allows us to monitor, detect and control any type of problem that may arise in any of our devices, and gives us the possibility of being preventive in the event of any type of problem that may arise. It has high capacity and has erased any type of limiting connection.

    Positive: Positive controls through effective monitoring, has a fairly broad capacity and action and verifies the quality of information quite automatically. It gives us the possibility to remain quite active and attentive to any change, facilitates the use of the platform through its interface and provides the right tools to do a fairly adequate follow-up. Notification scheme one of its strengths since its alerts and notifications allow us to keep abreast of any changes in this way it has made our work much easier.

    Negative: During the use of the platform I have not encountered many errors or failures during its functionality, however its capacity for work and the customization of the tools to adjust it to our work system can be overwhelming.

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  • Name: Daniel K. E.
    Job Title: IT Support Technology
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It has a great capacity for Alerts and Reports.

    Date: Jan 24 2023

    Summary: We use the NetCrunch monitoring system integrated with our Helpdesk support software and other third-party applications, which makes our work easier and allows us to respond quickly to any eventuality that occurs in our network infrastructure. The graphical user interface is very easy to use and provides us with a complete view of the entire network structure its devices, IP addresses, bandwidth and status.

    Positive: The interface is very nice the monitoring system can be integrated with other support applications, we can observe from one place the uptime, ip addresses, device states and they are clearly visible on the dashboard, it is compatible with a wide range of devices allowing the use of a single tool to monitor different devices, it has a great capacity for Alerts and Reports.

    Negative: Need some filtering functionality for reports or create other types of reports with our own filters. With the operation generate I have not had any problems.

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  • Name: Isla R.
    Job Title: Robotics Engineers
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tracking system and viewer of networks and devices

    Date: Jan 23 2023

    Summary: Workflow verification along with overall system performance are some of the most commonly used features in this organization today. It is indicated for any company, large or small.
    Ideal for managing the performance of the entire system both from the progress of the networks and from the service desk and so on.

    Positive: It offers a notification service through email, this for already configured and personalized alerts, visualization of the use of bandwidth with control by device and different IP, its configuration is also established automatically when it is required to manage more than 100 computers As is our case, IT verification is at the highest level.

    Negative: The Webhooks do not work properly at any time, this would be the only visible problem that we have been able to find in all this time. Some improvements are required to be able to give a 100% positive opinion.

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  • Name: Angel R.
    Job Title: Corporative Assistant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Immediate alerts to give attention to computers and networks.

    Date: Jan 22 2023

    Summary: NetCrunch came as a replacement for the Pulseway platform, we used Pulseway in our company for 3 years, but we decided to start using NetCrunch because it offered us better prices for nodes and computers simultaneously, in addition, it offered much lower latency for inspection constant of our networks, that caught our attention a lot. NetCrunch allows us to monitor everything we use in our company, and notifies us when something specific needs attention, sends us alerts when a computer is not working properly, informs us when a computer has problems connecting to the Internet, this The platform also informs us when there is some type of malware affecting the speed of our network. NetCrunch successfully covered all our company's needs, even though this software was difficult to implement, it was very satisfying to start using it.

    Positive: NetCrunch provided me with monitoring packages when I started using it, this helped me a lot to be able to choose the way in which we monitored most of our computers, these monitoring packages are fully customizable and adapt to the user's need and the provider's configuration network, which makes it easy to choose specific monitoring. This platform also allowed the use of a sophisticated and complete alert system, which sends SMS immediately, sends notifications to the administrator's computer and also by email, these alerts can be fully configured by the user and allows receiving notifications when any network consumption limit, some blocked pages have been accessed or recent changes have been made in the NetCrunch configuration. I also liked how fantastic the support team of this platform is, the support team was present for 2 weeks constantly helping us to correctly implement this software in our company, the attention was very paramount and it was key for us to have a complete implementation and simple.

    Negative: To be honest, this platform never gave us any kind of failure during its operation, the only small problem that I would mention about NetCrunch is how complicated the implementation process is, however, the support team will always be attentive for the technical configurations that new users should have, so this will simplify the primary deployment process a bit.

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  • Name: Michael M.
    Job Title: Security Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    General check of all the routers of a company.

    Date: Jan 22 2023

    Summary: This software has been the perfect solution so that we can establish weekly monitoring of the structure of our networks, thanks to this platform we have been able to verify the health and connection status of our routers, in our company we have more than 20 routers in operation to correctly distribute the internet to each of our offices, that is why this platform has become a perfect solution for us, we do not have to verify each router individually, this platform offers us an extremely complete panel that allows us to know in-depth details of each network. Currently, NetCrunch has met all my expectations, we have been able to decrease the PL of each network, we have been able to improve the General Wifi connection, in addition, we have been able to save time in checking each router.

    Positive: I loved this platform because it allowed me to quickly detect and fix lost packets on my connections, the PL on each IP connection was easy to detect, which helped to progressively improve overall connections. The integration of several routers in the same ecosystem was also quite positive, this helped us to have an exact visualization of the behavior of the routers that we use for our daily work, just by accessing the main NetCrunch panel, we have been able to visualize the status of health of each router and the status of each multiple device connection. The remote connection offered by NetCrunch was very good, being directly connected to each router, we have been able to access each computer without using any third-party program.

    Negative: The compatibility difference is quite remarkable, we have several computers with Linux OS and we could not integrate NetCrunch with that operating system, since the integration was more complex and it took us a lot of time to carry out that process, currently we only use NetCrunch with our computers with MacOS . In addition, NetCrunch's prices are also another of the negative points, they are not affordable prices for the user, therefore, if you are looking to implement this platform in a small company, you will have problems to have a good ROI due to the high cost of this platform.

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  • Name: Skylar M.
    Job Title: IT Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful service that monitors many devices

    Date: Jan 22 2023

    Summary: I would say that NetCrunch is the biggest and most capable software for handling the monitoring of different types of devices and hardware, as well as serves and IoT connections, it has been used in our company for a while and the level of success has been significantly positive, we have been able to fix many issues thanks to the data that it provides of the real time monitoring, and it makes things easier for this type of work.

    Positive: NetCrunch is the best software that there is for monitoring the entire IT ecosystem in a company, it is a wonderful platform that enables the monitoring of different devices on different packages that can be automated and set to detect any issues in a matter of seconds. Thanks to the system that powers NetCrunch, it is easy to diagnose a variety of issues while doing constant monitoring in all the devices, it comes with a good variety of options to monitor, such as hardware, bandwidth connection, configuration of devices, all of which are being used in our company and are being monitored to ensure a good and stable service.

    Negative: I don't like that the support service is not active at all times, it has been an issue as we have wanted to reach out but the service does not work properly as a support service should, it is not responsive and it should really be improved because it should be available during important hours in order to be able to talk to the team if something serious happens during the monitoring.

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  • Name: Sharon M.
    Job Title: Software Engineer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Diverse monitoring for clouds, networks and hardware.

    Date: Jan 22 2023

    Summary: AdRem brought me the following benefits in my company:

    - It allowed us to detect failures and inconsistencies in some hardware, we detected failures in time in printers and devices, to be able to repair them and have a good daily operation.
    - It allowed us to detect having access to the port mapping and VLAN system, this was great for us to understand how all the networks in our company were distributed and used.
    - It gave us quite extensive bandwidth control, which allowed us to limit the speed in some occasions or limit the number of users per network.
    - It was a perfect solution to monitor our OneDrive cloud, we were able to automatically detect and log any data transfer and any import or export of documents.

    Positive: This platform is impressive as its main objective is to provide pervasive monitoring and a mix of monitoring between Hardware, Software, Networks and Clouds. I liked the following features:

    - It has a complete hardware monitoring, which allows to know the battery of a device, allows to monitor a printer, monitor the IP Camera and know advanced details about the general health of that computer.
    - It has a good integration with all kinds of clouds, we currently use it in integration with the OneDrive service and it is really capable of monitoring and recording all data flow and file transfers.
    - It is capable of recording everything that is written on a computer, as well as monitoring and recording all the activity that each employee has on the Internet.

    Negative: There are no negative features about NetCrunch, it is a very widespread monitoring service which not only allows you to enhance the monitoring of the networks you use, but you will also have access to cloud monitoring, hardware monitoring and network monitoring, and also network monitoring users, something quite complete so that you can have complete control of everything that happens around you on each device.

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  • Name: Luz G.
    Job Title: IT Supervisor
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Complete control of data flow in all network connections.

    Date: Jan 21 2023

    Summary: AdRem has brought me a concurrent benefit for our company, mainly to execute automated analysis, to detect failures in the networks that we use on a daily basis and also to have a constant monitoring of the behavior of the networks. AdRem was a piece of software that took about 1 week to allow us to fully adapt, it took us 1 week to understand how the platform worked, however after that first week everything else was consistent results, this platform allowed us to run remote connections using addresses IP, clean network cache, configure DNS and have extensive configuration of incoming connections and data flow.

    Positive: All around our company, we have only Windows OS computers, and this platform has given us complete access using Windows, we have been able to access advanced details about all the networks connected to all of our computers due to the great accessibility and integration that you have with Windows, I loved that. One of the points that most caught my attention about this platform is that it allowed me to completely modify the user interface, it allowed me to add various customizable templates, where I could insert each of the things I needed for network monitoring and management and Bandwidth management, I was able to add various Widgets, shortcuts, real-time graphs of network behavior and much more. I loved being able to modify the main user panel. I also liked the excellent system of restrictions and security that NetCrunch has, it allowed me to block specific IP addresses, it allowed me to limit the number of recurring connections to each network and many other things.

    Negative: NetCrunch cannot be handled by someone who does not have knowledge of IT and computer engineering, it is a very complex software to use and customize, the main panel is a bit complicated to use and anyone who does not have previous experience in the IT sector, you will not be able to use this platform correctly. The negative point that stands out is that this platform is not easy to use at all.

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  • Name: Louisa D.
    Job Title: Head of Global Marketing
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Close monitoring giving us the opportunity for forecast

    Date: Jan 21 2023

    Summary: It does what it has to do and it has helped us save work time. I will facilitate this management, since it has been the platform that helps us to be able to investigate within the network and each of our devices and verify that everything is working correctly. Likewise, it is a weapon that allows us to be from one place in several parts at the same time. NetCrunch is undoubtedly part of the new solution as it provides the ability to ensure that everything is working fine.

    Positive: NetCrunch takes care of doing everything for us and in real time, covering much more than any other platform can do. Tracking system and quite specific and takes care of each path in the networks and devices to manage and organize all the data correctly, leaving nothing overlooked. I like that it adapts quite well to all our operating systems which allows us to apply it wherever we need it. It integrates easily and is quite simple to configure. Its intuitive user interface is one of its best qualities, without a doubt, there is no need to guess which tool can help us to make the best functionality in the monitoring system.

    Negative: Perhaps one of its negative points can be its high costs, understanding that the features it proposes are quite efficient, and that good things are expensive. However, it would be nice to be able to access the tool without having to pay too high costs, or perhaps to have much more accessible program packages.

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  • Name: Alexis A.
    Job Title: Software Developer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy management and configuration of work networks.

    Date: Jan 20 2023

    Summary: AdRem has been essential software for us to have complete control within our networks, I loved the excellent compatibility that this platform had with the various devices and operating systems that we use in our company, since in our company we use Windows and MacOS, and I have never had problems with the type of OS. AdRem has been perfect for detecting high consumption and stopping it easily, it has also been the perfect software for us to detect failures in IP connectivity between devices, correctly configure the DNS of our network and many other things, I loved the way it that this platform helped me to correctly configure my work networks.

    Positive: AdRem has been wonderful software for us to measure the quality of our network connection and to correctly configure all the routers we use. I loved the ease of the main configuration, you don't have to configure each device, just by linking this platform to the main network of a company, you will be able to access all the devices thanks to the IP address. I loved the fault detection system and the alerts that AdRem has, this helped me a lot to detect failures in the connection of our networks, as well as various vulnerabilities that could exist in these connections. With AdRem we have been able to control who accesses our networks, assign a device limit, connect remotely to other devices without using additional programs and we can also transfer files to other devices thanks to AdRem's network management.

    Negative: I did not like at all the prices that AdRem offered me, it is really a very useful software that has different features for each plan, but every time a number of additional nodes are added to the plan, its additional cost increases a lot, so, I don't really agree with the plans and the high prices that AdRem currently has.

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  • Name: Michael B.
    Job Title: Software engineer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Comprehensive Review of AdRem NetCrunch

    Date: Jan 20 2023

    Summary: AdRem NetCrunch is a powerful and feature-rich network monitoring and management tool that offers a wide range of features for monitoring and managing networks. The user interface is intuitive and easy to navigate, making it easy for users to quickly find the information they need. The software is highly customizable, allowing users to tailor it to their specific needs and preferences. However, the software can be a bit expensive and the reporting capabilities can be a bit difficult to navigate. Additionally, the initial setup and configuration can be time-consuming and complex. Overall, AdRem NetCrunch is a solid choice for businesses in need of a comprehensive network monitoring and management solution.

    Positive: AdRem NetCrunch offers a wide range of features for network monitoring and management, including real-time performance monitoring, network mapping, and alerting capabilities. The user interface is intuitive and easy to navigate, making it easy for users to quickly find the information they need. The software is highly customizable, allowing users to tailor it to their specific needs and preferences. AdRem NetCrunch is compatible with a wide range of devices and platforms.

    Negative: AdRem NetCrunch can be a bit expensive, especially for small and medium-sized businesses. Some users have reported issues with the software's reporting capabilities, stating that they can be a bit difficult to navigate and understand. The software's initial setup and configuration can be time-consuming and complex.

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  • Name: Sasha B.
    Job Title: Information Technology Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Monitoring for our network devices.

    Date: Jan 20 2023

    Summary: My experience with AdRem NetCrunch has been favourable, we have been successful in the deployment, the security it provides us on all our servers is excellent, it analyzes each connected device and detects problems that may cause future problems to fix them, scanning and viewing through of a screen speeds up troubleshooting.

    Positive: It helps us to visualize what is happening in our devices, it constantly monitors to detect failures in all our devices, it works in a simple way, it is intuitive, it has a good historical report and the license is paid only once.

    Negative: I don't like that the technical support team is not so responsible when it comes to answering our questions or requirements, since they take a long time and they need to improve their customer service so that the results are more prosperous.

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