Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Planview Enterprise One™, which integrates business and technology planning, optimizes all resources, and delivers breakthrough products, services and customer experiences, enables strategic execution to be accelerated. Manage and deliver across all types and technology of work and application portfolios. Transform business requirements into standards that meet strategic objectives. This will reduce cost and mitigate risk. A complete approach to all types of work, including agile, iterative, traditional, and collaborative. Keep teams productive by balancing work and resources. Maximize your use of resources. A scalable user experience ensures that everyone is focused on the right priorities in order to achieve the desired outcomes. Ensure on-time, on-budget project delivery. Projects and people can stay on track with milestones and schedules. Dashboards provide performance insight.
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Trade Promotion Master
Trade Promotion Master™, based on your market maturity and business needs, offers the functionality to dramatically improve your promotional process. We provide a complete end-to-end solution for predictive trade promotion management. This includes optimization, planning, and evaluation from one point of entry.
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o9 Solutions
An all-encompassing platform for planning, analytics, and data is revolutionizing decision-making in supply chain management, revenue generation, and profit and loss strategies for large enterprises, catering to the demands of the digital era's speed and scalability. Within every global organization, there exists a multitude of planning processes—including demand, supply chain, revenue, product, and financial planning—that often operate in isolation, resulting in a fragmented approach to decision-making. These processes tend to be slow and sequential, which does not effectively address the intricate challenges, unpredictability, and expansive scale faced by modern businesses. Moreover, the abundance of data available today, sourced both internally and externally, poses a unique challenge; while companies have access to descriptive analytics, they often struggle to extract actionable insights that can lead to more informed and timely decisions. Ultimately, the need for integrated solutions that harness data efficiently has never been more critical in navigating today's complex business landscape.
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