ANS Description
Your reliable partner for secure, cloud-based digital transformation and managed services. Whether you need public or private solutions, our scalable and tailored cloud offerings utilize enterprise-level technology. Stay ahead of the curve with strong defenses against the constantly changing landscape of cyber threats. Enhance your website’s performance, minimize downtime, or improve your remote work functionality. Our team of specialists is well-versed in all major platforms and possesses years of experience providing valuable insights to over 5,000 clients. With round-the-clock support every day of the year, a dedicated account manager, and an impressive NPS score of 86.96, you can expect nothing less than exceptional service. We ensure full compliance with all key standards across public and private sectors, giving you confidence that your data is secure. As a fully certified carbon-neutral organization committed to sustainable practices, you can feel good about your choice to partner with us, knowing that you are making a positive impact on the environment. Our continuous commitment to innovation means we’re always looking for new ways to enhance our services and support your business’s growth.
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Disgraceful Account Management Date: Oct 07 2025
Summary: There are zero pros to using ANS. I cannot stress enough how much you should not use this service. I am an IT Director at a SME.
Positive: There are zero pros to using ANS. I cannot stress enough how much you should not use this service. I am an IT Director at a SME.
Negative: I advised the company 2 years ago that I did not want to continue with their service. They applied a contract for 2 years from 2023-2025. Out of good faith I continued to use the service and found the customer service poor. However, the account management is a disgrace. I then sent an email to their accountmanagement team (replying to a conversation about cancelling the service). It was received. It was not actioned. Then I received a bill after the end of my contract. I advised them that I had cancelled the service, in writing 2 months ago. They then said that my contract would apply for another year. It will not. I am beyond disgusted by this. It is dishonest. It is not the way business should be done. Do not go to ANS. There are reputable hosting companies out there. This is not one of them.
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