Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Corksy
Experience a comprehensive suite of technology, services, and platforms designed to elevate your winery’s direct-to-consumer operations to unprecedented heights. Our solutions are engineered to boost revenue while enhancing customer satisfaction. With a dedicated team of professionals specializing in technology, wine, and marketing, we empower your winery to unlock its growth potential using our cloud-based direct-to-consumer platform tailored for wineries, wine bars, and retailers alike. Gain mastery over the crucial digital elements of your business that have a significant impact. Our all-encompassing CRM and e-commerce platform enables you to manage products, sales, and marketing effortlessly while providing valuable insights through detailed dashboards and analytics. Corksy’s groundbreaking solution integrates sales, inventory, and customer management, elevating the quality of your service and fostering revenue enhancement. Additionally, our platform offers advanced features such as inventory control, club pickup tools, and flexible payment options, ensuring your winery remains competitive in the market. Embrace the future of winery management and discover the potential for sustained growth and success.
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Vines OS
Vines OS offers an intuitive and user-friendly platform that combines essential features such as point-of-sale, club management, ecommerce, and tasting reservations all in one place. This system is seamlessly integrated with Revel Systems POS, providing an optimal solution for restaurant management. You can oversee various wine clubs and assign member discounts based on different tiers, making it easier to convert one-time buyers into loyal members as they purchase wine through your online store. When it's time to release new club offerings, you can efficiently batch process orders, generate shipping labels, and organize both shipments and pickups. Additionally, you can easily identify your most dedicated members and launch targeted email marketing campaigns. The platform allows you to manage all aspects, including compliance with state regulations and age verification, as well as label printing. Quickly introduce new wines and set up multi-tiered discounts for members or cases, while our efficient cart checkout displays applicable discounts for members and encourages customers to join a club with just a single click, enhancing their overall purchasing experience. With Vines OS, you can elevate your wine business by streamlining operations and boosting customer engagement.
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