Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Vines OS
Vines OS offers an intuitive and user-friendly platform that combines essential features such as point-of-sale, club management, ecommerce, and tasting reservations all in one place. This system is seamlessly integrated with Revel Systems POS, providing an optimal solution for restaurant management. You can oversee various wine clubs and assign member discounts based on different tiers, making it easier to convert one-time buyers into loyal members as they purchase wine through your online store. When it's time to release new club offerings, you can efficiently batch process orders, generate shipping labels, and organize both shipments and pickups. Additionally, you can easily identify your most dedicated members and launch targeted email marketing campaigns. The platform allows you to manage all aspects, including compliance with state regulations and age verification, as well as label printing. Quickly introduce new wines and set up multi-tiered discounts for members or cases, while our efficient cart checkout displays applicable discounts for members and encourages customers to join a club with just a single click, enhancing their overall purchasing experience. With Vines OS, you can elevate your wine business by streamlining operations and boosting customer engagement.
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Zoho Desk
Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.
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