Dialpad Support
Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
Learn more
Guardz
Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency.
Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can respond to user risk in real time.
With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount.
Learn more
Percify
Percify leverages state-of-the-art AI technology to create incredibly lifelike avatars from a single image. This innovative platform produces photorealistic faces with impeccable lip synchronization and authentic emotional expressions. Users can take advantage of features such as AI avatar creation, top-tier voice cloning, sophisticated lip-sync capabilities, a selection of pre-designed realistic avatar templates, and comprehensive animation tools. Simply upload a clear photo, provide an audio file or text prompt, and within a few clicks, you’ll have a dynamic avatar video that accurately reflects matching expressions and synchronization. The system prioritizes precise lip-syncing, emotional depth, and voice cloning while ensuring that the identity of the avatar remains consistent throughout the video. Powered by neural processing, it allows for fluid, human-like movements, enhancing the overall realism. The user interface simplifies the process into four straightforward steps: upload an image, upload audio, input a prompt, and generate the final video, making it accessible for users of all skill levels. Through this streamlined experience, Percify opens up new possibilities for creative expression and digital communication.
Learn more
Synthesia
Trusted by 90% of the Fortune 100, Synthesia is a leading AI video generation platform built for business. Create professional, presenter-led videos as easily as writing an email.
Turn text into studio-quality AI videos in minutes, straight from your browser. There is no need for cameras, actors or production crews. As your products, policies and messaging evolve, your videos can be updated just as fast.
Produce impactful training, onboarding, marketing and internal communications that improve clarity and drive results. Transform static documents and slide decks into engaging, human-like videos that capture attention and boost knowledge retention.
Select from 240+ diverse and realistic AI avatars, or create a custom digital twin to maintain a consistent on-screen identity. Paste in your script and generate videos in 160+ languages and accents with built-in AI translation and dubbing.
Enhance engagement with interactive features including clickable elements, branching scenarios and quizzes. Track viewer behavior with built-in analytics to measure performance and refine your content over time.
Designed for enterprise organizations, Synthesia meets SOC 2 Type II, GDPR and ISO 27001 standards, with role-based access controls and secure deployment options. With just an internet connection, you can create, update, localize and distribute high-quality AI videos at scale.
Learn more