AFSYS Description
The era when IT merely supported business operations has transformed, as technology now serves as the driving force behind organizational success. Among the key components of a robust IT framework are databases, which must ensure high availability and stringent security measures. Advanced applications not only enhance productivity but also lead to significant cost savings for businesses. Information Dynamics possesses extensive expertise in designing, developing, and implementing a wide range of applications tailored to specific needs. Moreover, we offer specialized HR solutions that empower organizations to be prepared for the future and aligned with market demands. Our services also encompass entry-level recruitment, complemented by comprehensive training and development programs. IDHRBS stands out as a holistic provider of all HR-related services, dedicated to addressing diverse client needs. As your committed HR partner, our knowledgeable team works diligently to surpass client expectations and functions as an integrated ally in achieving their goals. In this ever-evolving landscape, collaborating with a reliable HR partner can be crucial for sustained success.
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CHARMS
CHARMS is a secure online case management system that manages all aspects of record-keeping for foster care, adoptions, children residential, supported housing, residential family centers, foster carer recruitment hubs and other care services.
SCN is a non-profit organisation and will always be privately owned. It is based on the sociocracy principles, so that all employees and customers are a part of the CHARMS Community and its growth and progress. Everyone - employees and customers, suppliers, and most importantly, CHARMS users - has a say on what CHARMS should do. We want to make sure that educators, social workers and other care providers, as well as support staff, can focus on their work knowing that CHARMS will protect their sensitive information.
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ProDart Platform
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MOJO-CX
To ensure you remain compliant and avoid pitfalls, implement customizable voice analysis triggers that create robust safeguards. With more than 53% of consumers in the UK displaying some form of vulnerability, we have streamlined the process of identifying these individuals and connecting them with the right personnel in your organization. Notably, in the latter half of 2021, a staggering 91% of customers experienced a decline in customer experience from contact centers. By concentrating on factors that enhance performance quickly, you can better equip agents with the necessary responses to foster more favorable customer interactions. Establish personalized guidelines that provide immediate notifications to the relevant team members during critical instances, utilizing any data available on the platform, including your own inputs. Additionally, maintain a comprehensive overview of conversation effectiveness through key performance metrics that are significant to your operations, thereby offering valuable insights into agent performance after each engagement. This allows for continuous improvement and better customer relations over time.
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Integrations
No Integrations at this time
Company Details
Company:
Information Dynamics
Year Founded:
1995
Headquarters:
India
Website:
infodynamic.net
Media
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Product Details
Platforms
Web-Based
Windows
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
AFSYS Features and Options
Logistics Software
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
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