CHARMS
CHARMS is a secure online case management system that manages all aspects of record-keeping for foster care, adoptions, children residential, supported housing, residential family centers, foster carer recruitment hubs and other care services.
SCN is a non-profit organisation and will always be privately owned. It is based on the sociocracy principles, so that all employees and customers are a part of the CHARMS Community and its growth and progress. Everyone - employees and customers, suppliers, and most importantly, CHARMS users - has a say on what CHARMS should do. We want to make sure that educators, social workers and other care providers, as well as support staff, can focus on their work knowing that CHARMS will protect their sensitive information.
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CallHub
CallHub is a digital organizing platform built for political campaigns, nonprofits, advocacy groups, unions, and businesses to scale their outreach through calling, texting, email, and workflow automation.
The platform includes Predictive, Power, and Auto Dialers for efficient and personalized calling. Its AI-powered Smart Insights analyze call sentiment, while Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance ensure higher connection and answer rates.
CallHub’s texting tools, Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join support SMS/MMS, URL tracking, and automated replies. Workflow automation enables coordinated multi-channel campaigns, and the mobile app empowers volunteers to participate from anywhere.
With native integrations for NationBuilder, NGP VAN, Salesforce, and Blackbaud, CallHub ensures seamless data sync across CRMs. The platform is SOC 2, ISO 27001, GDPR, and TCPA compliant.
Trusted by over 200,000 campaigns worldwide, CallHub has powered 1 billion calls and 750 million texts, helping organizations connect, mobilize, and win.
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Capture911
Capture911 is an economical and dependable application designed for recording multi-channel interactions and calls essential for critical public safety communications. This innovative software captures data from various sources and allows for swift retrieval and playback of synchronized incidents. Adaptable to the needs of your organization, Capture911 is compliant with NG911 and P25 standards, ensuring it meets industry requirements. The system guarantees that every call and radio transaction is recorded in its entirety, including crucial metadata such as time, date, ANI, ALI, radio ID, alias, Talkgroup ID, and more. With its robust security measures, Capture911 adheres to the current and upcoming regulations for recording, storing, and transmitting all communications. Moreover, the software facilitates digital incident reconstruction, allowing users to virtually recreate events in chronological order through an intuitive interface, making it a valuable tool for thorough investigative analysis. This comprehensive solution not only enhances operational efficiency but also significantly improves accountability in emergency response situations.
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Scout
Conducting criminal investigations is a complex task that involves gathering a wide variety of file types, formats, and codecs. Embracing modern process automation can streamline the management of metadata and codecs efficiently. The integration of robust natural-language search capabilities, along with video synopsis and image analytics, significantly enhances the effectiveness of law enforcement agencies. By leveraging these advancements, agencies can achieve improved results while simultaneously increasing efficiencies to combat staff shortages. Collaboration is essential in law enforcement, as criminals often operate across jurisdictional lines. Implementing a system that allows for additional users without increasing costs ensures accessibility; there’s no per-user fee involved. Moreover, voice-to-text technology can save an immense amount of time, accommodating over 35 languages and adeptly interpreting informal speech patterns, including street slang, to highlight key areas for review. This technology not only aids in the processing of information but also facilitates the sharing of critical data regarding missing persons, victims, and offenders. Furthermore, it enables seamless tracking of warrants, statuses, gang affiliations, and other vital information, all while being integrated with the evidence and case management systems. Ultimately, this holistic approach promotes a more efficient and effective law enforcement ecosystem.
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