Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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3CX
3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
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Twilio
Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform.
Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email.
Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.
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Twilio Messaging
Twilio's Messaging API is an essential tool for businesses looking to integrate messaging capabilities into their applications with ease. It provides a reliable RESTful API that facilitates the sending and receiving of SMS, MMS, and WhatsApp messages on a global scale. This API allows businesses to automate and scale their communications, ensuring that messages reach customers through their preferred channels. With support for various sender types, such as long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio offers flexibility in message delivery. The Messaging Services feature further enhances this by enabling the grouping of global senders and intelligent sending, which automates sender selection and manages compliance regulations. Additionally, the API supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with customers. Twilio's comprehensive documentation, sandbox testing, and robust support empower businesses to create efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.
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