8am Reviews

Summary: MyCase is a simple, all‑in‑one practice‑management system that works really well for small and mid‑size firms, especially family law, because it makes calendaring, client communication, billing, and document handling much easier.

Positive: Access Anywhere Cloud‑based platform accessible from any device. All‑in‑one workflow automation, robust document and calendar management, and built‑in billing, invoicing.

Negative: No built‑in e‑signature features for document signing

Summary: Overall the ease of getting paid is appreciated. My bottom line is positively impacted by the regular use of LawPay

Positive: The ease of sending QUICK BILLS to clients make the use worth it! The fact that clients will pay their Bills much faster with a credit card helps my bottom line.

Negative: The fact that we no longer get an email with a COPY of the QUICK BILL sent to client.

The varied fees charged by LawPay and the fact that I cannot determine in advance what that fee will be

Summary: It's been very easy to use and implement. It's made billing and collecting payments much easier and faster, and my clients have options to pay using e-checks, credit cards or Affinipay's loan option.

Positive: I like that you can track payments from clients and the options it gives for clients to pay. I also use Law Pay Pro, so I can keep track of my time and send bills to clients for even faster payment. I also like that they have options for trust and operating accounts, so you can keep everything separate.

Negative: There still isn't a spell check function in Law Pay Pro, so even though it will show you a misspelled word (underlined in red), there isn't a correction mechanism other than going back yourself. So, if there is a word that appears to be spelled correctly, but isn't the spelling you intended, you won't catch it.

Summary: LAWPAY is user friendly and compatible across all of our firm's functions! I would highly recommend this payment software to any law firm as it displays daily reports and the firm always has a pulse on incoming payments processed daily. If necessary a firm can run various reports to see their client payments on a daily, monthly or annual basis.

Positive: I love the ease of utilizing LAWPAY for processing payments in our firm. The system provides transparency and also the report feature is a bonus that we rely on each day to show a snapshot of how our small practice is thriving!

Negative: One con would be any e-checks are on a delay and not visible in a daily report.

Summary: I appreciate the occasional improvements in using the product as indicated above. As a lawyer we are a captive population for this service given the ethical restraints/prohibitions governing commingling of funds, and I am glad your service can handle this, enabling us to accept charge card transactions (which many clients call for in order to financially manage and afford legal services)

Positive: I like that the product continues to update/adapt/improve, including the new payment.charge input page.

Negative: the fees/expense/costs rate charged to use users... pretty steep. Also, strangely, in this latest iteration, one must back-page to the home screen to log off--there seems to be no direct log off link on the page where one lands after successfully entering a charge. Weird and a PITA--very inconvenient and should be easy to fix.

Summary: Overall experience is mixed. We're still new at it so it's okay but, as our content grows, it will get more difficult to research client specific reports and transactions. I like this products a lot but need more instruction and more client-specific features.

Positive: Clients can immediately see why their payment isn't going through and fix it and the portal is simple so, less confusion, more successful payments. The added ability to pay online via check is a game-changer. From the other side, I like that it's a better looking receipt, a simple access, and connects seamlessly with MyCase.

Negative: I don't like that I don't seem to have individual profiles with all the information on one client, in one place. I don't like that I can't search by file number and that the file number isn't a required field. I wish that there was a more efficient way to look up information by the client to find all transactions or scheduled transactions.