Best Operations Management Software for Nextech

Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments. Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels. In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs. Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

ElevateHT is a specialist in the complex world of medical supplies, inventory management, and drug management. Our solution, Pulse transforms in-office drug dispensing and inventory into actionable insights. It streamlines your processes and empowers you to make informed decision. We make managing your inventory effortless so you can focus on what really matters - providing excellent patient care. Our cloud-based software allows multiple users to perform operations quickly. Its scan in and scan out functionality ensures both convenience and security. By monitoring serial and lot numbers, you can improve product tracking and patient records. Anticipate expiry dates to prevent waste and facilitate lot recalls if necessary.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

MyMedLeads is an innovative online software solution tailored for healthcare providers, aiming to streamline and automate the process of converting leads into patients while ensuring ongoing communication and engagement with existing patients. This comprehensive platform equips you with essential tools to sharpen your focus on both acquiring new patients and retaining current ones effectively. You can effortlessly capture, document, and log incoming calls, while automatically generating leads from submissions on your website. The software allows you to monitor the return on investment from particular marketing efforts and pinpoint your most effective advertising campaigns. Additionally, you can design newsletters and multiple marketing campaigns that incorporate email, text messaging, and outbound phone calls, thereby expanding your outreach. It also includes automated reminders for recurring treatments, enabling you to create tailored lists and target specific audiences. With a robust appointment reminder and confirmation system that supports email, text, and voice messaging, MyMedLeads helps enhance patient satisfaction. Furthermore, it aids in garnering more positive reviews on platforms such as Google, Yelp, or RealSelf, significantly improving your online reputation and visibility. Ultimately, this software not only saves time but also empowers practices to build stronger relationships with their patients.