Best Operations Management Software for Ema

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

You can increase your resilience and agility and position yourself for success. Oracle Fusion Cloud ERP allows you to quickly adapt business models and processes so you can cut costs, improve forecasts, and invent more. You can see the entire picture of your company's finances, operations, and more. Oracle Cloud's suite of applications offers the most comprehensive and seamless functionality across finance and HR, supply chain, customer experience, and supply chain. You can use Oracle Financials Cloud to provide real-time insight and to harness the power of bringing together ERP and HR platforms. View self-service demos to learn how Oracle Cloud applications work in real business situations. To unlock your business potential, harness the power and flexibility of the cloud platform to better respond to external pressures and internal goals. Do you need to streamline accounting, meet new revenue recognition guidelines, or report new KPIs in your accounting? We can help.

Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.

keka is a modern HR and payroll software that small and medium-sized businesses can use to manage employee engagement. It has time tracking, attendance management and leave management.

Contract management software can transform your company's contracts from blockers into enablers. This will make your business more efficient, collaborative, and controlled. Next-generation workflow designer that transforms any manual process into an automated approvals playbook and collects contract data along the route. Secure collaboration platform that brings together all your emails, redlines and conversations for context-rich contracting between internal and external counterparties. You have access to all your legacy and current in-flight contracts through a central, auto-updating repository. Advanced search and reporting are also available. Critical information about every contract, workflow, approval. The business, with deep integrations as well as a modern collaboration platform. You can use this information to make better contracts. Ironclad is a fast-track tool that allows you to quickly create contracts and becomes invaluable to your business partners.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.