Best NPS Software for Linux of 2024

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.

You can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business.

OTO gives call centers visibility to all customer calls within 20 hours. In-call intonation analytics can be used to complement your NPS score. Identify the call agent engagement and set your WFM plan. Quickly pick calls for Quality Assurance. OTO is language-independent and allows you to output parameters from different angles. Our API allows companies to quickly analyze 100% of in-call conversations. Start analyzing your call data by signing up for a free trial! Voice is the most important touchpoint between you, your customer, and yourself. We can help you understand and maximize your voice data at scale. Our lightweight DeepToneTM engine allows you to access our powerful voice models on any device. It also provides you with an acoustic layer for almost every audio format.