Best Multi-Factor Authentication (MFA) Apps for Verizon Cloud

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

MyID® credential management software empowers governments and major corporations to issue and oversee digital identities through highly secure multi-factor authentication methods for citizens, extensive workforces, and supply chains. Currently, MyID facilitates robust authentication for millions, granting them access to vital data, systems, and networks. For information security professionals, MyID offers straightforward integration and oversight of digital identity issuance and management. End users, including both citizens and employees, benefit from uncomplicated and secure access to organizational systems, networks, and resources through multi-factor authentication on a range of devices. In an era marked by escalating risks of cyber terrorism, identity theft, and criminal activities, MyID® stands as a reliable solution for credential management with a strong emphasis on cybersecurity. MyID's standout features—security, dependability, and interoperability—ensure it remains a top choice in the market. With MyID, you can trust that where data security is paramount, you will find the best solutions available.