Best MSP Software of 2024

Advanced managed detection and response to protect distributed enterprises Expert-led security operations are designed to detect and respond quickly to any potential threats. Prevent malicious activity before it is too late and respond to active threats. Effectively identify and fix critical vulnerabilities and threats across the enterprise. Our team has a lot of experience and has come to the important realization that every organization has its own requirements for cyber solutions. Your threats and no team are the same. The Squad Delivery Model was created to foster collaboration, high touch, tailored services that meet all your needs and requirements.

Growth is not guaranteed. Atria is a unified Active Directory, Workspace and Microsoft 365 management portal that helps managed service providers scale more effectively. Atria provides the tools you need to standardize and automate service delivery, reducing helpdesk tickets, and escalations dramatically improving your operational efficiency. Atria can help you streamline service tickets and tasks, increase your helpdesk's efficiency, or empower customers with selfservice. You'll see the benefits immediately and save measurable time and money. Atria has over 20 years of experience in managed services and is uniquely positioned to help you grow your business.

ITsMine Beyond DLP™, which goes beyond traditional Data Loss Prevention, (DLP), protects organizations from all data threats. Endpoint agents and policies have no effect on employee productivity. Protection is available even after data exfiltration. Data loss incidents are becoming more frequent and more damaging than ever before, be they intentional or accidental, or from external or internal factors. Beyond DLP™, a new security approach, allows organizations to track and secure their data anywhere it is. This includes their internal network as well as external networks. No matter where your data is stored, maintain your high security standards. You can empower employees to be productive while controlling the use and whereabouts your sensitive data. Compliance with data protection regulations is easy, including GDPR, CCPA and PCI to HIPPA. Access control options for sensitive data, data breach detection, and reporting options are all available.

IP Pathways, a top North American IT service provider, designed AdaptiveCloud™. We understand the challenges managed service providers face when trying to help clients navigate the cloud and use it for growth. We are here to help you overcome them. We don't just give tools; we also give you the support and resources to help your clients get the complete cloud solution. There is no better time than now to be a channel partner and expand your services. With cloud migration becoming more popular in 2022 and the lack of IT talent and hardware, it is a great time to join the ranks. AdaptiveCloud is the platform that allows you to provide a complete solution for managing cloud infrastructure, data protection strategies, and all IT assets for customers.

Because accurate billing is important - now more than ever! Our Billing Module allows you to: • Synchronize usage data directly from vendors (80+ vendors are either integrated or in our development pipeline). • Intuitively review, approve and approve any changes • We connect to 8 of our top PSAs, with more coming. • Instant insights into revenue and profitability per service (discover cash cows, zero in on underperforming offerings). • Import usage data from any CSV file and save profiles for future reference You can either get a standard integration for free or upgrade to Pro ($99/month). This will allow you unlimited vendor integrations. Gradient partners save over 10 hours per month on billing reconciliation tasks and uncover thousands of unbilled revenue.

Through our core capabilities in cloud-using technology, we provide business insight and expertise to assist your organization in making better-informed decisions that will lead to more productive and profitable outcomes. Our digital services platform uses continuous intelligence to use real-time context data to manage, modernize, and migrate multi-cloud within their organization. With finely tuned automation at each stage, you can easily migrate cloud, virtual and physical workloads to and fro any environment. Securely and automatically copies all data. You can also capture any changes to one our cloud storage data centers. Manages two-speed information technology consumption, DevOps and monitoring with cloud transparency about AWS, Google, IBM and asset usage and costs. Experts in multi-cloud (AWS Azure, Google, IBM, and the next-generation tools)

You need to be on top of cybersecurity. Our SaaS-based security platform is designed for this purpose. We use cutting edge technology to detect and stop unauthorized activities in your clients' apps, automatically. This level of protection is not available anywhere else. MSPs are a high-risk target for bad actors. Protect your business by alerting your executive staff when any unusual or high-risk behavior occurs in your MSP tool stack. Customize SaaS event thresholds for a variety of applications and be alerted instantly to unusual user behavior.

MailStore Service Provider Edition allows you to offer email archiving services as a service. This is a great way to expand your service portfolio. MailStore Service Provider Edition comes as a software package that can be customized to meet your specific needs for use on your own servers. You can price the product however you want for your clients. The extensive branding options allow you to make the solution visually appealing for each client. The MailStore SPE is compatible with virtually all email systems, archiving/access methods and archiving/accessing methods. This allows you to serve a variety of SMB customers and cater to different application scenarios. MSPs who have fewer users or customers can run MailStore SPE on a single server, which is simple to set up. MailStore SPE, on the other hand, can support any number customers in multi-server mode.

TechGrid is an IT services platform that connects businesses with a network of certified Tech Service Providers and partners in order to orchestrate IT solutions. You can offer your entire portfolio as As-a Service bundles, which automatically calculates hardware, services, finance, and support options. Answer a few questions and watch your bill of material being built instantly using our patented tool for BOM automation. Answer a few questions and watch your bill of material being built instantly. Send proposals that your customers can easily sign and accept.

Our solutions enable you to create comprehensive security services, including prevention, detection and response across attack surfaces, such as email, endpoints, networks, and more. This allows you to create layers of protection around the data, users and reputation of your customers. You can call us at one number if a security incident occurs. We may even call you first. Our team is proactive, enabling a quick response and reducing any damage an event could cause to your customers. Get the best email protection service available. Protect your customers' mailboxes and browsing, as well as their files and data, against all 13 types of email threats, such a ransomware, account hijacking, and spear-phishing. Our multi-tenant next-generation SASE Firewall combines network security, web content filtering and SD-WAN to enhance your protection in today's modern IT environment. Managed security services that protect your customers anywhere, at any time.

Opsview monitors operating system, networks, clouds, containers, databases and applications. BSM (Business Service Monitoring) gives you a more detailed view of your IT infrastructure than a Host-by-Host approach. Your monitoring solution will provide information about resiliency, operational availability (SLA/OLA), as well as other important aspects. You can quickly monitor your IT infrastructure, public or private cloud services, VMs and containers, databases, and applications with the 200+ Opsview-supported Opspacks. The Opsview API is a great way to communicate with your business and streamline your workflow. Monitoring software without excellent customer support is not worth the investment. With their monitoring expertise, the Opsview Customer Success Team strives for greater value for its customers.

Protect your small business from ransomware with comprehensive user protection. Security is your greatest weakness, and users are the first to be harmed. Worry-Free Advanced protects email and file sharing, as well as blocking access to infringing websites. Spam is blocked, phishing and other social engineering attacks are prevented so that your employees can concentrate on their work. Worry-Free Advanced's installation is simple and straightforward. It is easy to use and designed for small businesses. It provides full protection and minimal impact on performance with centralized visibility and control.

To retain and attract customers, launch the Fiabee Value Added Service with your own brand. As if our service were yours, offer it. You have complete control over the content and permissions granted users across all their mobile and desktop devices. This allows for secure mobile collaboration. Integrate with other cloud processes to extend the platform and empower your developer community with Fiabee-integrated applications. Fiabee can be provided as Software-as-a-Service (SaaS) through Amazon Web Services (AWS) or it can be implemented in the operator's own cloud. Fiabee offers a new value-added solution. It provides a very effective mobile collaboration solution in the cloud and can generate new income for Telecom Operators and Service Providers. This is in addition to being much cheaper than implementing Hardware and Software in-house. The "revenue sharing", and "pay-as-you go" models make it easy to launch the service quickly and with very little risk.

PSA software is not all created equal. Harmony is an intelligent contract system. One that can understand the revenue and costs associated to each action. This will make your business run more smoothly and allow you to analyze your business performance automatically and continuously. In real-time. Harmony, the next generation of PSA tools, was created in the cloud with a responsive user interface, and a commercial model that will help you future-proof your company.

dinCloud is a Cloud Services Provider. Hosted private clouds offer hosted workspaces and cloud infrastructure which the customer can access through direct and open access. DinCloud's subscription-based services can be tailored to suit a variety of business models, resulting in lower costs, increased security, control, and productivity.

Unified Office, Inc., is a top Managed Services Provider for Business Class Communications Services to Small- and Medium-sized Businesses. Unified Office provides fully managed business VoIP services. It integrates a quality and support plan that begins with a prospect engagement and continues through a site survey, network assessment, and ongoing integration, testing, deployment, and support lifecycle. We monitor all end-to–end service assets (on-premise, private/public clouds, software, hardware, quality, availability) round the clock using specially developed diagnostic tools. It is our commitment to support our business customers and resellers that is most important. Large enterprises have been attracted to the Internet of Things (IoT), and have purchased them. Unified Office, a provider of huManaged VoIP services, has extended its one-year-old Internet of Things service.

You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time.

StratoZen makes cybersecurity delivery easier and cheaper. MSPs need the best cybersecurity to protect their clients. ConnectWise now offers StratoZen comanaged SIEM solutions, and SOC-as a-Service. These integrate with your existing security offerings to monitor and work within your system. StratoZen was designed with service providers in view. It offers unmatched flexibility, high levels of accuracy, and a high level of security practice. Enjoy the benefits and simplicity of a comprehensive SIEM as-a-service solution hosted in the cloud. SIEM systems and their output are complex. Co-managed SIEMs do all the heavy lifting so you get the best value and security. StratoZen's flexible SOC options will help you avoid the headache of building and maintaining an internal Security Operations Center (SOC).

ConnectWise®, Asio™, The Platform for Top IT Solution Providers Asio™ is the platform for top IT solution providers. Asio™ will help you solve the problems caused by disjointed systems. With our security-first experience, your business will be a slim, mean ITSP machine. It boosts business operations, amplifies intelligent surveillance and automation, drives rapid innovations, and more. Asio™, you can take control of your business operations, and your bottom line. An MSP-approved selection of software can boost your business operations, including a PSA and quote and proposal automation, next generation IT documentation, and real time business intelligence. These tools are a game changer for business maturity. They offer unparalleled performance. You can increase customer satisfaction and service delivery with less effort.

Automated Human Risk Management (HRM), the new type of user-focused security, can be used to measure, reduce and monitor employee cybersecurity risk. Identify the security knowledge gaps of each user and automate training programs to address them. It's easy to add users and launch usecure with seamless integrations, 100% cloud-based, and hand-held onboarding. We grow when you grow. We created a partner program that puts you first. It is MSP-friendly and focuses on joint success. usecure provides real-time support that is focused on immediate resolutions and not just replies.

Centricity is an AWS-based platform. It focuses on three core AWS services: Amazon Workspaces, Amazon AppStream, Amazon Elemental / Media Services and Amazon Connect. Centricity makes it simple for users to access the power of Amazon Web Services without needing to understand the technical details of complex cloud services. Service is now easy for business-level users to use to drive value into their business. This is without the need to hire engineers to create and maintain complex solutions. To give our users the power of next-generation technology, Centricity uses Amazon Web Services' building blocks services. Orchestrator automates manual tasks that are important to a business, but are often overlooked. Orchestrator's workflow engine and scheduling tools allow you to automate repetitive tasks.

Evo Security allows you to eliminate credential sharing, set up powerful administrative permissions and mass deploy login security. It also helps you meet insurance and compliance requirements. EPIC is a next-generation solution for MSPs and MSSPs. It also provides secure logins to web applications, network devices and endpoints. The secret of managed services is that MSP administrators must share passwords and MFA codes with each other. Password Rotation Tools and Password Managers offer convenience in sharing passwords with some iterative improvement, but ultimately propagate the problem. This involuntary bad practice is no longer acceptable, as cybercriminals are targeting MSPs at an increasing rate and regulations demand a better solution. Easily accommodate scenarios where technicians and administrators require access to the Evo Platform using the Evo Privilege Access Manager.

Barracuda's Intronis Backup-MSP is a BDR-only software solution that offers value to your clients by protecting the things that matter most while creating new opportunities for you to grow your business and increase your margins. Intronis Backup is a software solution that offers a hybrid local-cloud backup service that offers flexible and comprehensive data protection. It also comes with a simple pricing model and a central management portal. Intronis backup is available for a fixed price per SMB location, which creates cost certainty for MSPs. Fixed pricing makes it easier for MSPs build margins, and data protection becomes a growth driver. Intronis Backup comes with the management and reporting tools needed to support SMBs. Our tight integrations with core MSP tools will help you maximize your efficiency.

Hatz AI is a tool that helps MSPs create an AI-as a service business by integrating custom LLMs. The platform is powered with an LLM ops engines called Mido, and includes multi-tenant administration through an MSP admin panel. Hatz MSP partners are able to quickly integrate AI in their product offerings through the creation of specialized AI workflows and applications for their customers, and by offering AI assistants that are managed by their organization. Hatz AI allows MSPs also to build a record system for small businesses, with custom LLMs. Save on operational costs with a secure AI chat assistant that is managed by an organization. MSPs can create pre-built applications and prompts for end users using our interface and then publish them across tenants.

Cynomi's AI powered, automated vCISO platform is used by MSSPs and MSPs to continuously assess clients' cybersecurity posture, create strategic remediation plans and implement them to reduce risk. SMBs and midmarket companies are increasingly in need of proactive cyber resilience and ongoing vCISO service to assess their security posture and enhance compliance readiness. They also need to reduce cyber risk. Despite this, managed service providers and consultants have limited resources and expertise for providing virtual CISO solutions. Cynomi enables partners to provide vCISO services on a large scale without scaling up their existing resources. Cynomi’s AI-driven platform is modeled after the expertise and experience of the world's top CISOs. You get automated risk and regulatory compliance assessments, autogenerated tailored policies, actionable remediation planning with detailed tasks, task tracking tools, customer-facing reports, and task management tools.