Botmind is a SaaS service that automates customer requests using hybrid agents. This combines artificial intelligence with human intervention to create a more satisfying customer experience.
Botmind allows you to track orders, schedule appointments, and improve customer relations. It plugs directly into existing tools (Zendesk Front, Intercom ...).).
Your goal is to maximize your return.
- The ROI of customer experience: Get faster answers and always be right (+26% satisfaction).
- Employee experience is the ROI. No more dealing in non-value-added issues.
- The financial ROI is to reduce the cost of customer service processing between 50% and 90%.
Botmind's Advantages
Pre-recorded responses of 90
- Lowers the cost of support by 90%
- Answer your customers in less that a second