Best Knowledge Management Software for Dropbox Paper

Heyday, an AI-powered research assistant, resurfaces content that you have forgotten about using enhanced search results, article overlays and a knowledge base that fills it automatically. It takes 20 minutes to search for an article that you haven't read before you give up and it doesn't appear in your search results. Heyday automatically saves pages that you visit and resurfaces them with relevant results. You can also surface content from previous research alongside Google results. No more trying to remember where you last saw something. Heyday can resurface documents, messages and files, emails, newsletters, files, notes, presentations, spreadsheets and tweets. Install our extension to integrate your apps. Heyday will then resurface any content you have forgotten about in a matter of seconds. Heyday encrypts all your data so that you are the only one who can see it. Heyday is a $10/month, paid-only product. Our only incentive is to protect you privacy. Quick and easy setup, 14-day trial without credit card, no credit card needed

Twig semantically analyses your documentation, knowledge bases, support tickets, and past support tickets. Reduce costs by 30% and answer complex customer questions. AI models are trained using publicly available data. You can increase productivity and decrease variance in support quality. Twig is an AI layer which works on top your existing customer support applications. Twig improves customer service by allowing support agents to respond faster and more effectively to customers. To make every support agent a star, we use the most recent AI. AI scans all documentation, knowledge bases, support tickets, and other documents to recommend a response. Citations let you know that the response was accurate and increase trust. AI learns from agents to improve its performance. Every CX organization must improve agent productivity and maintain high-quality CSAT. Higher standards for response quality. Agents are able to spot potential risks in their responses.