Best IT Security Software for Zendesk - Page 5

Streamline the processes of data discovery, safeguarding, and governance within your cloud workloads and SaaS applications. Effortlessly locate all instances of vulnerable sensitive data across these platforms, enabling a reduction in the potential data attack surface. Recognize and categorize sensitive information like personally identifiable information (PII), protected health information (PHI), payment card information (PCI), and proprietary company intellectual property to mitigate the risk of data breaches. Gain real-time, actionable insights on strategies to secure your cloud data and uphold compliance standards. Implement robust data access protocols to ensure minimal access privileges, bolster your security framework, and enhance resilience against cyber threats. This proactive approach not only protects your assets but also fosters a culture of security awareness within your organization.

Streamline your operations, reduce expenses, and enhance customer trust through no-code automation workflows. Boost your security Governance, Risk, and Compliance (GRC) maturity by implementing seamless and automated processes that span across different functional areas. This comprehensive approach will provide all the essential information needed to achieve and sustain compliance with various security frameworks and IT settings. Gain valuable continuous insights into your compliance status and risk management. By harnessing the power of genuine automation, you can reclaim thousands of hours previously spent on manual tasks. Ensure that security policies and procedures are actively enforced to uphold accountability. Experience a holistic audit automation solution that encompasses everything from generating and customizing audit scopes to collecting evidence across different data silos and conducting thorough gap analyses, all while producing reports that auditors can trust. Audits can be simplified and made significantly more efficient compared to traditional methods. Shift from disorder to compliance effortlessly and gain immediate clarity on the access rights and permissions of your employees and user base. Embrace this transformative journey towards a more organized and secure operational landscape.

Uncover and visualize your SaaS applications, optimize all provisioning processes, and effectively manage shadow IT while gaining critical insights into spending on SaaS, ensuring resources are allocated where they are most beneficial. Make your SaaS and device management simpler, more efficient, and secure—all through a single, user-friendly console that requires only a few clicks. You can visualize devices, keep track of their statuses, and manage their entire lifecycle seamlessly. Easily select the appropriate equipment and configurations for your team, enhancing delivery logistics with remarkable efficiency. With access to an extensive catalog of popular SaaS integrations, you can significantly streamline your workflows and eliminate the hassle of navigating multiple SaaS consoles. Josys allows for integration with widely-used SaaS tools, facilitating unprecedented operational efficiencies and simplifying workflows through effortless connections across a variety of applications. This transformation not only leads to the optimization of processes and the elimination of redundant tasks but also minimizes manual errors and significantly boosts the overall fluidity of workflows between applications, ensuring your team operates at peak performance. Furthermore, the integration capabilities allow for continuous improvement in operational strategies, setting the stage for long-term success.

Transform your security operations center (SOC) with the innovative Revelstoke platform, which offers a universal, low-code, and high-speed automation solution complete with integrated case management. Utilizing a singular data model, Revelstoke streamlines the normalization process for both input and output data, ensuring quick compatibility with any security tool while remaining future-ready. The platform features a user interface designed around a Kanban workflow, allowing users to effortlessly drag and drop cards into position for seamless automation execution. From the case management dashboard, you can easily track and oversee case actions, timelines, and workflow processes, putting incident response (IR) right at your fingertips. Furthermore, you can effectively measure and report on the business implications of security automation, demonstrating the value of your investments and showcasing your team's contributions. Revelstoke significantly enhances the efficiency of security orchestration, automation, and response (SOAR), enabling teams to operate with greater speed, intelligence, and effectiveness. With its intuitive drag-and-drop functionality, numerous built-in integrations, and exceptional clarity into performance metrics, this platform revolutionizes the way security teams approach their tasks. Ultimately, Revelstoke empowers organizations to strengthen their security posture while maximizing resource utilization.

Uncover hidden sensitive information in unexpected locations such as screenshots, logs, messages, tickets, and tables in just a few minutes. With a single click, LightBeam facilitates the creation of detailed executive or delta reports that provide you with essential insights into your sensitive data landscape. By utilizing LightBeam's distinctive PII/PHI graphs, you can automate Data Subject Requests (DSRs) in a comprehensive manner tailored to your data infrastructure. Foster user trust by allowing them to take charge of their own data collection practices. Ensure ongoing oversight of how sensitive data is gathered, utilized, shared, and protected, maintaining suitable safeguards throughout your organization while keeping stakeholders informed. This proactive approach not only enhances compliance but also strengthens the overall data governance framework.

Blink serves as a powerful ROI enhancer for security teams and business executives aiming to efficiently secure an extensive range of scenarios. It provides comprehensive visibility and coverage of alerts throughout your organization and security infrastructure. By leveraging automated processes, it minimizes noise and decreases the incidence of false alarms in alerts. Additionally, it scans for attacks while proactively detecting insider threats and vulnerabilities. Users can establish automated workflows that incorporate pertinent context, simplify communication, and shorten mean time to resolution (MTTR). Alerts can be acted upon to bolster your cloud security posture through no-code automation and generative AI. The platform also facilitates shift-left access requests, streamlines approval processes, and allows developers to work without hindrance, all while ensuring application security. Furthermore, it enables ongoing monitoring of applications for compliance with SOC2, ISO, GDPR, and other standards, helping to enforce necessary controls. This comprehensive approach not only improves security but also enhances operational efficiency across the board.

Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.

Tarsal's capability for infinite scalability ensures that as your organization expands, it seamlessly adapts to your needs. With Tarsal, you can effortlessly change the destination of your data; what serves as SIEM data today can transform into data lake information tomorrow, all accomplished with a single click. You can maintain your SIEM while gradually shifting analytics to a data lake without the need for any extensive overhaul. Some analytics may not be compatible with your current SIEM, but Tarsal empowers you to have data ready for queries in a data lake environment. Since your SIEM represents a significant portion of your expenses, utilizing Tarsal to transfer some of that data to your data lake can be a cost-effective strategy. Tarsal stands out as the first highly scalable ETL data pipeline specifically designed for security teams, allowing you to easily exfiltrate vast amounts of data in just a few clicks. With its instant normalization feature, Tarsal enables you to route data efficiently to any destination of your choice, making data management simpler and more effective than ever. This flexibility allows organizations to maximize their resources while enhancing their data handling capabilities.

MIND represents a groundbreaking data security solution that automates data loss prevention (DLP) and insider risk management (IRM), enabling organizations to swiftly identify, detect, and thwart data leaks at machine speed. It actively locates sensitive information within files dispersed throughout various IT environments, whether the data is at rest, in transit, or actively in use. By pinpointing and addressing blind spots in sensitive data across IT ecosystems such as SaaS applications, AI tools, endpoints, on-premises file shares, and emails, MIND ensures comprehensive coverage. The platform continually monitors and assesses billions of data security incidents in real time, providing enriched context for each event and autonomously implementing remediation measures. Furthermore, MIND can automatically prevent sensitive data from leaving your control in real time or work collaboratively with users to mitigate risks while reinforcing your organization's policies. With its capacity to integrate seamlessly with diverse data sources across your IT infrastructure, MIND consistently reveals vulnerabilities in sensitive data, enhancing overall security posture. The innovative features of MIND not only protect valuable information but also foster a culture of compliance and awareness among users.

Unifonic is an innovative platform driven by artificial intelligence, designed to foster personalized engagement with customers across multiple channels. It supports a variety of communication methods, such as SMS, WhatsApp, Messenger, push notifications, and voice calls, enabling businesses to interact with their clients via their preferred communication avenues. With over 100 native integrations with popular tools like Salesforce, HubSpot, and Shopify, it streamlines workflow automation effectively. Additionally, Unifonic's Flow Studio features ready-made templates for common scenarios, including abandoned cart notifications, one-time passwords, and chatbot integration, making it easier to set up automated processes. This platform not only boosts marketing initiatives but also enhances IT and operational efficiency through low-code development capabilities, while providing round-the-clock AI-driven customer support. Unifonic serves a global market, boasting an impressive 95% coverage, having dispatched over 25 billion messages, and catering to a client base of more than 5,000 businesses, showcasing its extensive impact in the industry. Furthermore, its commitment to innovation ensures that businesses can adapt to the evolving demands of customer engagement.

Akitra Andromeda represents a cutting-edge, AI-driven compliance automation solution aimed at simplifying the complex landscape of regulatory compliance for organizations, regardless of their size. It accommodates an extensive array of compliance standards such as SOC 2, ISO 27001, HIPAA, PCI DSS, SOC 1, GDPR, NIST 800-53, along with tailored frameworks, allowing businesses to maintain ongoing compliance with ease. With more than 240 integrations available for major cloud services and SaaS applications, it effortlessly fits into existing operational processes. The platform’s automation features significantly lower the expenses and time involved in traditional compliance management by automating the processes of monitoring and gathering necessary documentation. Additionally, Akitra offers an extensive library of templates for policies and controls, which aids organizations in developing a thorough compliance program. Its continuous monitoring functionality guarantees that assets are not only secure but also remain compliant at all times, providing peace of mind for businesses. Ultimately, Akitra Andromeda empowers companies to focus on their core operations while seamlessly managing their compliance obligations.

Mammoth Cyber's Enterprise Browser is a Chromium-based tool crafted to improve secure remote access by embedding a policy engine within the browser itself. This solution provides organizations with the ability to monitor and manage user interactions across internal applications, public cloud services, and SaaS platforms effectively. By enforcing conditional access and adhering to least privilege principles, it guarantees that users can only access the resources pertinent to their specific roles, thus significantly mitigating the chances of data breaches. Comprehensive audit logs of user activities bolster compliance efforts and enhance security oversight. The Enterprise Browser works effortlessly with identity providers such as Okta and Azure AD, which automates role-based permissions and simplifies the onboarding process for users. With an interface that users find familiar, the browser ensures a smooth transition and encourages widespread adoption. Furthermore, it enables secure developer access by supporting connections via SSH, RDP, Git, Kubernetes, and databases directly, enhancing the overall efficiency for technical teams. This multifaceted approach not only prioritizes security but also promotes a productive work environment.

Teleskope is an innovative platform for data protection that aims to streamline the processes of data security, privacy, and compliance on a large scale within enterprises. It works by consistently discovering and cataloging data from a variety of sources, including cloud services, SaaS applications, structured datasets, and unstructured information, while accurately classifying more than 150 types of entities such as personally identifiable information (PII), protected health information (PHI), payment card industry data (PCI), and secrets with remarkable precision and efficiency. After identifying sensitive data, Teleskope facilitates automated remediation processes, which include redaction, masking, encryption, deletion, and access adjustments, all while seamlessly integrating into developer workflows through its API-first approach and offering deployment options as SaaS, managed services, or self-hosted solutions. Furthermore, the platform incorporates preventative measures, integrating within software development life cycle (SDLC) pipelines to prevent sensitive data from being introduced into production environments, ensure safe adoption of AI technologies without utilizing unverified sensitive information, manage data subject rights requests (DSARs), and align its findings with regulatory standards such as GDPR, CPRA, PCI-DSS, ISO, NIST, and CIS. This comprehensive approach to data protection not only enhances security but also fosters a culture of compliance and accountability within organizations.

cidaas presents an ideal solution for efficient and secure identity management, allowing the creation of a single identity for each user across various channels seamlessly. Utilizing the OAuth2.0 and OpenID Connect standards, cidaas ensures robust API security, while its integrated Bot Net Detection and Fraud Detection features provide a safeguarded experience throughout all business interactions. This modern approach to Identity and Access Management is characterized by a comprehensive suite of features that facilitate rapid integration and implementation for diverse use cases and systems. We manage the complexities so you can concentrate on your core business operations without the burden of maintenance or operational concerns. The prevalence of numerous passwords and PINs creates unnecessary challenges for users, acting as a significant barrier to accessing digital platforms. By adopting passwordless authentication, you can enhance the security of your digital applications while delivering an exceptional customer experience—because the login process is the first encounter your users have with your service. Ultimately, embracing this innovative identity management solution transforms user interactions and simplifies access in an increasingly digital world.

The experience of employees is paramount—ensure success by implementing an innovative workspace. Foster a more intelligent and adaptable work environment. You brought on top talent; now allow them to thrive. Transform the concept of enhanced work through Citrix Workspace. Boost employee productivity and involvement by streamlining IT processes. Make it easier to oversee and protect applications, devices, users, and networks, thereby providing an exceptional employee experience. Facilitate a smooth return to the office for your staff. Unlock the complete capabilities of your cloud strategy. Move away from conventional VPNs and adopt a zero trust model for better security. Embrace the future of work with solutions that empower every individual in your organization.

Fastpath's cloud based access orchestration allows organizations to manage, automate, and streamline identity, access governance and data and configuration updates - efficiently and effectively. Our intuitive cloud platform integrates GRC and identity governance into a sophisticated, yet easy-to use solution. Automate, control and monitor access to applications, data records and individual data records, all without effort. Fastpath's platform has been designed by auditors, who understand the complexity involved in securing access to business applications. We created a solution to reduce the time, costs and complexity of audit processes and reporting in order to prove compliance.

Verimatrix is a security platform that empowers the modern connected world. We provide digital content protection, as well as applications and devices security that is intuitive, user-friendly, and frictionless. Verimatrix is trusted by leading brands to protect everything, from premium movies and live streaming sports to sensitive financial and medical data to mission-critical mobile apps. We provide the trusted connections that our customers need to deliver engaging content and experiences to millions around the globe. Verimatrix assists partners in getting to market faster, scaling easily, protecting valuable revenue streams, and winning new business. Scale quickly, get to market faster, win new business, and protect valuable revenue streams. We do that. We protect your digital content, applications, and devices with intuitive, human-centered, and frictionless security. Verimatrix is the leader in protecting video content via IPTV, OTT and DVB.

AI-powered classification can enhance your DLP cross-channel. Proofpoint Intelligent Classification & Protection is an AI-powered solution for classifying your critical business data. It accelerates your enterprise DLP program by recommending actions based on the risk. Our Intelligent Classification and Protection Solution helps you understand unstructured data at a fraction of what it takes with traditional approaches. It categorizes your files using an AI-model that has been pre-trained. It does this for both cloud-based and on-premises file repositories. Our two-dimensional classification gives you the business context and level of confidentiality you need to protect your data better in today's hybrid environment.

Enhance your cybersecurity evaluations and elevate your practice to accommodate a larger client base with a top-tier cloud solution. Effectively pinpoint, scrutinize, and address cybersecurity vulnerabilities while maintaining complete transparency and oversight. A thorough, ready-to-use, yet adaptable framework of workflows and controls allows for flexibility and promotes operational efficiencies. Develop a systematic cybersecurity evaluation process that aligns with the specific requirements of your organization. Achieve a clearer understanding of your organization's risk profile across various business units, external partners, and geographical regions. Centralize the collection and storage of all assessments, documents, policies, and issues in one repository. Manage exceptions proactively through the use of analytics, alerts, and team collaboration. Begin your journey with industry-standard assessment templates that are pre-built and pre-seeded, or choose to upload your own customized questionnaires. Different assessment modes, including self-assessments and onsite evaluations, are available to cater to diverse business needs. This comprehensive approach ensures that you can address cybersecurity challenges effectively while scaling your operations.

Chargeback Gurus helps merchants protect and recover more revenue by providing technology-driven chargeback management solutions powered by AI insights, data science, advanced analytics, and deep industry specific expertise.

Utilize playbooks to achieve rapid value realization and facilitate seamless scaling as your organization expands. Tackle typical everyday issues such as phishing and ransomware by implementing ready-to-use use cases, which include playbooks, simulated alerts, and instructional tutorials. Develop playbooks that integrate the various tools essential to your operations through an intuitive drag-and-drop interface. Furthermore, streamline repetitive processes to enhance response times, allowing team members to focus on more strategic tasks. Ensure effective lifecycle management of your playbooks by maintaining, optimizing, troubleshooting, and refining them through features like run analytics, reusable components, version tracking, and rollback options. Incorporate threat intelligence throughout each phase while visualizing crucial contextual information for each threat, detailing who took action, when it occurred, and how all the involved entities relate to an event, product, or source. Innovative technology automatically consolidates contextually linked alerts into a unified threat-centric case, empowering a single analyst to conduct thorough investigations and effectively respond to threats. Additionally, this approach fosters continuous improvement of security protocols, ensuring they remain robust in the face of evolving challenges.

The Darwin Attack® platform from Evolve Security is crafted to enhance the effectiveness and teamwork surrounding security information, allowing your organization to take proactive measures in security, thereby bolstering compliance and minimizing risk. As adversaries continuously refine their techniques for uncovering vulnerabilities and crafting exploits for use in various tools and kits, it’s essential for organizations to elevate their own abilities in identifying and remedying these vulnerabilities before they can be exploited. Evolve Security’s Darwin Attack® platform serves as a multifaceted solution, integrating a data repository with collaboration, communication, management, and reporting functionalities. This holistic approach to client services significantly boosts your organization’s capacity to address security threats effectively and lessen risks within your operational environment. By adopting such an advanced platform, you position your organization to stay ahead of evolving security challenges.

One in four user accounts goes unused, whether because of employee departures, changes in job functions, or simple oversight, which poses significant risks including cost overruns, potential data breaches, and leaks. Safeguarding data is crucial not only for fostering trust and maintaining brand reputation, but it also serves as a legal obligation. Nevertheless, determining the initial steps to take can be challenging. To address this, we have crafted a streamlined, effective three-step solution specifically designed for SaaS-first companies to help them make informed choices regarding their data protection strategies. Our dedicated security team will assist you in identifying priorities and executing solutions through our customer success initiative, ensuring that your organization achieves optimal results aligned with its objectives in a timely manner. By focusing on these essential elements, you can enhance your overall data security posture significantly.

Clutch is tackling the increasingly vital issue of securing non-human identities in today’s enterprises. As digital frameworks grow and evolve, the oversight and safeguarding of non-human identities—including API keys, secrets, tokens, and service accounts—has become a crucial yet frequently overlooked element of cybersecurity. Acknowledging this oversight, Clutch is creating a specialized platform aimed at the thorough protection and management of these identities. Our innovative solution is intended to strengthen the digital infrastructure of organizations, promoting a secure, resilient, and reliable environment for their operations. The proliferation of non-human identities is staggering, outpacing human ones at a ratio of 45 to 1, and these identities hold significant privileges and extensive access that are indispensable for vital automated processes. Moreover, they often lack essential security measures like multi-factor authentication and conditional access policies, which makes their protection even more crucial. Addressing these vulnerabilities is key to ensuring the integrity of automated systems within enterprises.

Transform your audit experience by utilizing 10-minute user access evaluations, adaptable provisioning and de-provisioning processes, along with comprehensive reporting capabilities, all integrated within a single, scalable Identity Governance and Administration (IGA) platform. The streamlined onboarding process alleviates the implementation workload from your team, allowing them to focus on other crucial IT projects. With automated evidence gathering compiled into an easily accessible ledger, the hassle of collecting spreadsheets and screenshots is eliminated, saving valuable time. Additionally, features like nested entitlements and Clarity Explorer grant clarity on the factors influencing user access and the rationale behind it. The platform also supports true role-based access control (RBAC) and includes automated workflows, ensuring complete harmony with your organization’s structure and requirements. In contrast to conventional manual approaches, Clarity equips you with all the essential tools to swiftly enhance your identity governance strategy while flexibly adjusting to your organization’s expansion. Quick assessments facilitate the certification of user access, entitlements, roles, application access, and much more, ensuring a robust and efficient governance framework. This comprehensive approach not only simplifies the process but also fosters a proactive stance in managing access controls effectively.