Best IT Management Software for Segment

BigQuery is a serverless, multicloud data warehouse that makes working with all types of data effortless, allowing you to focus on extracting valuable business insights quickly. As a central component of Google’s data cloud, it streamlines data integration, enables cost-effective and secure scaling of analytics, and offers built-in business intelligence for sharing detailed data insights. With a simple SQL interface, it also supports training and deploying machine learning models, helping to foster data-driven decision-making across your organization. Its robust performance ensures that businesses can handle increasing data volumes with minimal effort, scaling to meet the needs of growing enterprises. Gemini within BigQuery brings AI-powered tools that enhance collaboration and productivity, such as code recommendations, visual data preparation, and intelligent suggestions aimed at improving efficiency and lowering costs. The platform offers an all-in-one environment with SQL, a notebook, and a natural language-based canvas interface, catering to data professionals of all skill levels. This cohesive workspace simplifies the entire analytics journey, enabling teams to work faster and more efficiently.

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

FusionAuth is the authentication and authorization platform engineered for developers who demand flexibility and control. Built from the ground up to integrate with any stack, every feature — from user registration to MFA and SSO — is exposed via a modern, well-documented API. Support for every major identity protocol is included out of the box: OIDC, SAML, OAuth2, JWT, passwordless login, social sign-on, and more. Whether you’re building a greenfield app or retrofitting auth into a legacy system, FusionAuth adapts to your use case — not the other way around. Need compliance? FusionAuth helps you meet GDPR, HIPAA, and COPPA standards quickly and reliably. Deploy it your way: install on Linux, Windows, macOS, Docker, or Kubernetes — or go with FusionAuth Cloud, our managed SaaS hosting. No black boxes. No vendor lock-in. Just powerful, customizable auth that works the way you do.

PRODUCTIVITY SOFTWARE Rambox is a digital workspace organizer that 🚀 boosts productivity for professionals who use web apps frequently. It centralizes all your apps, making it easy to organize and access frequently used applications in one place. 80K+ users across 5,000 companies of all sizes choose Rambox worldwide to simplify their workspace. Select from our list of 700+ apps which you want to use and organize them into different workspaces. You can have multiple sessions of WhatsApp, Gmail, Slack, etc. and stay signed. Workspaces With over 700 pre-configured apps, you can instantly add them to your workspace, including: - Gmail - Google Apps - WhatsApp - Facebook - iCloud and much more And if your app isn't listed, no problem - you can add any custom app in a few easy steps. Rambox synchronizes app configurations and can disable notifications across all devices in the user dashboard, automatically hibernating inactive apps to free up memory. Plus, users can apply CSS styling and JS code to improve each app's design and performance. Other features include: dark mode, do not disturb mode, spell checking, ad blocking, password management, notification management, and keyboard shortcuts.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

Make is a visual platform that allows anyone to design, build and automate anything, from workflows and tasks to apps and systems. It does not require any coding. Make is used by SMBs, scaleups and teams worldwide to scale their businesses faster than ever. Make allows people to connect and create workflows at lightning speed. Make allows anyone to build like a developer and launch solutions across all industries and business areas at a fraction the cost and time. Make allows teams to visualize and modify processes, and collaborate on them so they can scale as fast as their company. You can integrate sales and marketing tools, automate a customer journey, improve business operations, or build a custom backend system. Making on Make is intuitive, playful, and powerful. Our Maker community has shown us that when building brings out joy, there is no limit to what is possible.

Flagsmith is a fully supported open-source Feature Flag, Remote Configuration, and A/B testing tool. You can use our hosted API to deploy to your private cloud or on-premise. Flagsmith makes it easy for you to create and manage feature flags across web, mobile and server-side applications. Flagsmith allows you to toggle the feature on or off in different environments, users, or user segments by wrapping a section of code with a Flag. Feature flags - Release new features with confidence using phased rollouts. Remote configuration - You can toggle individual features on or off and make changes without having to deploy new code. Segments for A/B Testing and Multivariate Tests - Use segments to perform A/B or multivariate testing on new features. Segments can also be used to introduce beta programs in order to gain early user feedback. Organization Management - Help keep your deployment organized by creating projects and organizations, as well as assigning roles to team members. Integrations - Enhance Flagsmith with your favorite tools.

Rippling streamlines HR, payroll, IT, and spend management for global businesses. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration to performance. Automate HR tasks, simplify approvals, and ensure compliance. Manage devices, software access, and compliance monitoring all from one dashboard. Enjoy timely payroll, expense management, and dynamic financial policies, empowering you to save time, reduce costs, and enhance efficiency in your business. Experience the power of unified management with Rippling today.

The digital product design platform that powers the best user experiences in the world. Create rich interactive prototypes. Communicate seamlessly, get feedback, and move projects along. A digital whiteboard allows you to see your team's best ideas. Beautifully collect and display inspirations, designs, and more. Amazingly better handoffs between design and development. InVision Studio is the most powerful screen design tool in the world. With intuitive vector-based drawing and flexible layering, you can quickly transform your ideas into stunning screen designs. You can quickly and easily animated transitions and added micro-interactions to transform static screens into working prototypes. You can easily navigate the entire design process from one place, keeping everyone informed of any changes and keeping them fully engaged. All brand and UX components--including usage documentation--are managed in a single place. You can access libraries from InVision Studio and Sketch. Push or pull changes in a matter of seconds.

Descope is a CIAM platform meant for developers and IT teams. Customers can easily create frictionless and secure user journey flows for each user interaction using our no-code workflow builder and SDKs. Descope allows developers to spend more time working on core app projects by abstracting the details of authentication methods, session management, and risk management. Our platform makes it easy to manage users, tenants, RBAC, SCIM provisioning, and identity federation without any hassle. Customers use Descope to enhance user experience with passwordless authentication, improve security with risk-based MFA, and centralize user identities across all business-facing apps.

B2B companies today rely on accurate data to drive their sales and marketing strategies. KickFire's IP Address Intelligence™ converts IP addresses to companies and provides account level firmographic data such as industry, revenue and employee count. B2B marketers can use this data to identify visitors to their websites, personalize content and target ads. They can also enrich forms and append CRM data to other account-based marketing strategies. KickFire's IP addresses intelligence and B2B firmographic information are available through its LIVE leads platform, API and integrations with the most current technologies.

Split's Feature Data Platform™ allows you to move quickly without breaking anything. Set up feature flags, and deploy them safely to production. You can control who sees what features and when. Connect each flag to contextual data so you can know if the features you are deploying are improving or making things worse. You can then act without hesitation. You can easily conduct feature experiments such as A/B testing without slowing down. Split is a feature-management platform that goes the extra mile with experts to support, online courses that help you learn while you go, and an developer-oriented culture which puts our customers in the center. Split can help you to improve your productivity, reduce your MTTR or ignite your development team without burning it out. Switch to a free account, schedule a demonstration to learn more or contact us with any questions.

AWS IoT SiteWise is a managed service designed for the efficient collection, storage, organization, and monitoring of industrial equipment data at scale, enabling more informed, data-driven decisions. This service allows for the oversight of operations across multiple facilities, rapid calculation of key industrial performance metrics, and the development of applications that analyze equipment data to mitigate expensive issues and minimize production delays. By facilitating consistent data collection across various devices, it aids in the swift identification of problems through remote monitoring while enhancing multi-site operations with a unified data approach. Currently, extracting performance metrics from industrial equipment poses significant challenges due to data being confined within proprietary on-premises storage systems, often necessitating specialized skills to access and format it for analysis. AWS IoT SiteWise addresses this challenge by deploying software on a gateway located within your facilities, streamlining the data management process and making it more accessible for various stakeholders. As a result, businesses can focus on leveraging this data to optimize their operational efficiencies and drive innovation.

Effective security is essential, but it shouldn't be a cumbersome process; quicker access can lead to increased revenue. Provide an on-demand access system that is both swift and user-friendly, thereby avoiding frustrations for your team. Users can request access to applications, while managers can easily approve or reject these requests directly through Slack, all while maintaining a comprehensive audit trail. Eliminate the tedious process of manually coordinating approvals. Every access granted poses a potential security threat. Indent enables teams to enhance security measures and maintain least privilege by transitioning users to temporary access, ensuring efficiency is not compromised. Streamline the manual workflows required for SOC 2, SOX, ISO, and HITRUST compliance by integrating controls and policies directly into the access request processes. Grant access only when necessary, rather than issuing permanent access, which helps minimize your license overhead. Indent allows for significant cost savings while ensuring a frictionless experience for end users. In the pursuit of success in a rapidly expanding company, it is crucial for your team to embrace bold risks that can yield substantial rewards. This approach not only safeguards your operations but also empowers your workforce to act decisively and effectively.

Introducing the pioneering monetization platform tailored for today’s billing ecosystem. This solution mitigates risks, enables concentration on core tasks, and enhances the variety of pricing and packaging alternatives while minimizing code requirements. Serving as a distinct middleware, a monetization platform integrates seamlessly between your application and your business tools, becoming an essential part of the contemporary enterprise billing framework. Stigg consolidates all the APIs and abstractions that billing and platform engineers would otherwise need to develop and maintain internally. By acting as your authoritative source of information, it offers robust and adaptable entitlements management, making the process of implementing pricing and packaging adjustments a straightforward, self-service task devoid of risk. With Stigg, engineers gain precise control over the components that can be priced and packaged individually. You can impose restrictions and manage your customers' commercial permissions at a feature level, simplifying intricate billing concepts within your code. Ultimately, entitlements represent the cutting-edge approach to software monetization, providing a versatile and adaptive framework for hybrid pricing strategies, ensuring businesses can thrive in a competitive landscape. This fresh approach not only streamlines billing processes but also empowers companies to innovate and respond to market demands quickly.

Alooma provides data teams with the ability to monitor and manage their data effectively. It consolidates information from disparate data silos into BigQuery instantly, allowing for real-time data integration. Users can set up data flows in just a few minutes, or opt to customize, enhance, and transform their data on-the-fly prior to it reaching the data warehouse. With Alooma, no event is ever lost thanks to its integrated safety features that facilitate straightforward error management without interrupting the pipeline. Whether dealing with a few data sources or a multitude, Alooma's flexible architecture adapts to meet your requirements seamlessly. This capability ensures that organizations can efficiently handle their data demands regardless of scale or complexity.

Mabl is an intelligent, low code test automation platform. Built for Agile teams, Mabl is a SaaS platform that integrates automated end to end testing into the entire development cycle. Mabl's native autoheal capability changes the tests as the application UI changes with development. The comprehensive test results allow users to quickly and easily fix bugs before they reach production. It's now easier than ever to create, execute, and maintain reliable tests. Mabl empowers software teams to increase test coverage and speed up development, improving application quality. It empowers everyone on the team to ensure that the applications are of high quality at every stage.

Zluri is a SaaS Operations Management Platform for IT Teams. It allows IT teams to manage, secure, and comply with multiple SaaS applications from one dashboard. Zluri helps bring shadow IT to light, monitor and manage SaaS spend, and automates end to end application renewal management. Zluri is data-driven. It helps IT teams plan, organize, secure, and get more out of their SaaS app portfolio.

SaaS management tailored to your specific IT landscape ensures that access reviews and license optimizations occur continuously, aligning seamlessly with your business processes and policies. Stitchflow has a distinct capability to grasp the intricacies of your company's IT framework, enabling the automation of access audits and the optimization of licenses for all applications, including those lacking APIs. By streamlining these processes, it not only cuts costs and bolsters security but also alleviates the workload of your IT team, demanding less than an hour of their monthly attention while allowing them to focus on more critical tasks.