Best IT Management Software for Salesforce App Cloud

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

Automate your workflows by connecting your apps. Automate your life with ease. Zapier automatically moves information between your web apps so you can concentrate on your most important work. Just a few clicks will connect your web apps so they can share data. Zaps are workflows that allow you to share information between your apps. No code required to speed up processes and get more done. Discover how Zapier makes automation easy for everyone. Keep using the tools that work best for you. Zapier connects more web applications than anyone else, and we add new options each week. We integrate with apps like Facebook Lead Ads and Quickbooks, Quickbooks, Google Sheets and Google Docs. Our editor is designed for DIY automation. Zaps can be set up without the assistance of developers. Zapier's built in apps allow you to create powerful workflows, without having to use separate services. Zapier is trusted by more than 3 million people to handle their tedious tasks.

Cleo Integration Cloud is an award-winning EDI solution that enables B2B integration and visibility. CIC simplifies EDI problem resolution, accelerates partner onboarding and automates EDI automation. End-to-end integration transparency across EDI and non-EDI integrations, as well as API integrations, enables you to grow revenue-generating processes faster and better. CIC optimizes thousands of supply chain for logistics providers, manufacturers and wholesalers. Our cloud-based B2B platform, which includes seamless ERP integration, TMS and WMS integrations, transforms complex, costly processes into efficient, agile and scalable operations. Our ecosystem integration approach provides the best B2B capabilities, so you can automate EDI transactions and API transactions, quickly onboard partners, gain competitive control, and more.

Reply.io is an AI-powered sales engagement platform that streamlines cold outreach with multiple mailboxes, turns website visitors into booked meetings with AI Chat, and optimizes your sales process with AI SDRs—covering everything from building lead lists to creating personalized sequences. Trusted by over 3,000 businesses and recognized among G2’s Top 50 Sales Products for 2024, Reply offers: - Cold Outreach Tools: Connect with prospects via emails, LinkedIn, WhatsApp, SMS, calls, and more - all combined in dynamic, conditional branch sequences. - AI SDR Agents: Automate sales outreach to increase meeting bookings. - Reply AI Chat: Engage website visitors and convert them into leads with AI-driven chat and video avatars. - Email Deliverability Suite: Ensure high email deliverability rates with comprehensive email health tools and Mailtoaster.ai. - Agency Growth Hub: Custom solutions for sales and lead generation agencies, featuring integrations, an agency dashboard, and a sales experts marketplace. Reply.io is ideal for small businesses, medium businesses, startups, agencies, and enterprises alike.

Cayzu is the best help desk software for small and medium-sized businesses. Cayzu is a platform for small and mid-sized businesses that want an easy, intuitive, and beautiful way to provide and get instant customer support. The platform features integrated communications (emails, social, voice and chat), automated workflows and rules, mobile apps and branded self-service portals. There are also app integrations, reporting, analytics, and other useful features.

Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.

LicenseSpring is a modern Licensing-as-a-Service (LaaS) platform, offering software vendors everything they need to manage entitlements within applications that they distribute to their end users. All common licensing models are supported, including trial, concurrent, metered usage, subscription, key-based and user-based authorization. We offer support for offline license activation as well as offline license checks. To make LicenseSpring easy to use in your project, we offer SDKs for C++ and Java. Contact us for a demo account today!

The only admin app you will ever need to unlock the true power of Jira Available on Cloud, Server, and Data Center. The complete solution for automating, customizing, and expanding Jira. ScriptRunner allows you to use Jira Software and Jira Service Desk in ways you never imagined. ScriptRunner gives Jira administrators superpowers. It automates bulk actions and creates scripted fields. Instead of using dozens of plug-ins and apps, you can now use one app. Advanced Jira automation allows you to model complex business processes. Instead of wasting admin time on repetitive tasks, focus your admin resources on the things that matter. You can save time and effort by writing only one plug-in using Groovy scripts. Learn how ScriptRunner can transform your Jira instance to everything you've ever wanted.

Provar is the leading Salesforce testing solution. Provar is a Salesforce-first company and its mission is to support Salesforce-based companies that have built mission-critical apps. Provar is a pioneer in Salesforce DevOps and has been able to support some of the most complex Salesforce projects around the world. Learn more at provartesting.com

KeepItSafe delivers comprehensive data availability and Data Protection-as-a-Service solutions for cloud backup, disaster recovery, mobile endpoint, and SaaS applications. KeepItSafe has 20+ global data centers and is PCI, HIPAA, and SOC 2 compliant. It also offers custom managed and monitored services, including 24/7 support. The industry's most secure and scalable cloud backup and on demand data recovery service. It offers Backup-as a Service (BaaS), which is fully managed and monitored 24/7. A complete disaster recovery and online backup solution. Fully managed and monitored DRaaS provides data replication and protection across multiple off-site secure servers. It also provides failover in case of an emergency. All-in-one solution for endpoint backup, file sharing and collaboration. KeepItSafe Mobile gives IT managers the control they need in order to protect their business from any unanticipated data catastrophe.

Organizations are unable to reach their top employees, those who don't have a computer, business phone, or email address. Instead, companies rely upon outdated channels, such as private social media, quarterly magazines, notice boards, and local chat groups. This vast workforce is not being provided with the necessary work-related information. Companies are sacrificing value and reducing their bottom line in a world where speed matters more than ever.

Administrators and other non-technical users will be able to configure, test and release apps more quickly and with less interruption. AppOps automates the entire lifecycle of low-code applications, giving administrators easy-to-use tools for change management and version control, regression testing, as well as reference data deployment. Automate tedious reference data deployments among Salesforce orgs to speed up release management. Our templates make it easy to manage complex relational data sets. You can deploy more quickly than you can say "change set". Sometimes, small changes can have unexpected consequences. We have automated regression testing to help you avoid these unexpected consequences. Before bugs are introduced into production, we can find and fix them. Maintain smooth app operation and release new features with confidence.