Best IT Management Software for Redmine

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Our comprehensive suite of cloud services allows you to build your cloud server your way. Kamatera’s infrastructure is specialized in VPS hosting. With 24 data centers around the world, including 8 in the US, as well as in Europe, Asia and the Middle East, you can choose from. Our enterprise-grade cloud server can meet your requirements at any stage. We use cutting edge hardware, including Ice Lake Processors, NVMe SSDs, and other components, to deliver consistent performance and 99.95% uptime. With a robust service such as ours, you'll get a lot of great features like fantastic hardware, flexible cloud setup, Windows server hosting, fully managed hosting and data security. We also offer consultation, server migration and disaster recovery. We have a 24/7 live support team to assist you in all time zones. With our flexible and predictable pricing plans, you only pay for the services you use.

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

Link your applications and streamline your processes with ease. Designed for those with busy schedules, Zapier automates the transfer of information between your web applications, allowing you to concentrate on what matters most. With just a few clicks, you can connect your online tools so they can exchange data effortlessly. Information flows between your applications through automated workflows known as Zaps. Accelerate your projects and enhance productivity without the need for programming skills. Explore how Zapier democratizes automation for everyone. Continue using the tools you love while benefiting from the extensive connectivity Zapier offers, as it integrates with more web applications than any other service and continually adds new ones weekly. Our platform works seamlessly with popular applications like Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, and many more! The intuitive editor is designed for self-service automation, enabling you to establish Zaps without needing a developer's assistance. Leverage Zapier’s built-in tools to craft robust workflows without relying on additional services. Over 3 million users trust Zapier to handle their repetitive tasks efficiently. Furthermore, Zapier Agents empower businesses to automate real-world operations by developing custom AI-driven teammates, enhancing both productivity and innovation. In this way, Zapier not only simplifies automation but also expands the horizons of what teams can achieve together.

Backlog is an effective collaboration and project management tool designed for teams aiming to enhance productivity, improve visibility, and streamline project tracking. It allows development teams to collaborate seamlessly with departments such as Design, Marketing, and IT to deliver high-quality projects more efficiently. Key features encompass Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlists, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Additionally, users can conveniently update their projects while on the move using mobile applications for both iOS and Android platforms. This versatility makes it easier for teams to stay connected and manage their work from anywhere.

Streamline and enhance your QA process with ease! TestCaseLab empowers you to create and manage test cases, foster team collaboration, and monitor test runs effectively. 🌟 Top Features: ✓ Invite an unlimited number of users ✓ Manage an unlimited number of projects ✓ Trusted by over 300 software development companies ✓ Fully GDPR-compliant ✓ Accessible 24/7 from anywhere ✓ Responsive live chat support Ready to elevate your QA testing? Visit our website to explore more and become part of the TestCaseLab community today!

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

TestRail's web-based software test case management allows you to efficiently manage, track, report, and report on your software testing. Team productivity can be boosted with real-time insight into testing progress. TestRail's intuitive interface allows you to collaborate with others using comments, attachments, and feedback loops. Create personalized to-do lists. Get email notifications. Forecast test completion dates and estimate effort. Start testing and select cases to be executed using powerful filters. You can track progress using historical time data. To adjust assignments and resources, monitor the workload of your team. Capture the results from manual testing or receive real-time feedback via test automation. Create traceability and coverage reports that cover requirements, tests, and deficiencies. Generate meaningful reports Compare the results from multiple configurations and test runs. TestRail integrates seamlessly with the most popular issue tracking and test automation tools. Get the Atlassian Marketplace free TestRail JIRA plug in

BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively. With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers. --- 🌟BugHerd simplifies the process into three straightforward steps:🌟 1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage. 2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more. 3. Feedback is converted into task cards immediately, facilitating efficient workflow management. --- Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.

Bugsnag provides comprehensive monitoring of application stability, empowering teams to make informed choices about whether to prioritize the development of new features or to address existing bugs. As a robust full-stack stability monitoring solution tailored for mobile applications, it offers advanced diagnostics that enable you to replicate any error effectively. With a user-friendly interface, you can manage all your applications seamlessly from a single dashboard. Bugsnag serves as a crucial metric for assessing app health, facilitating communication between product and engineering teams. Not every bug requires immediate attention, allowing you to concentrate on those that significantly impact your business. Its extensible libraries come with well-considered defaults and a plethora of customization options. Additionally, the team comprises subject matter experts who are genuinely invested in minimizing errors and ensuring the overall health of your applications, making Bugsnag an invaluable asset for developers.

Kualitee, a test management tool, is a complete ALM alternative to agile QA and Dev teams. It allows you to plan, write, execute, and track software tests in a collaborative environment. The tool allows for easy reuse of test cases from repository and tracks testing activities with complete traceability. Teams can manage multiple types of testing from one location, including functional, cross-browser, and automation. Kualitee has many popular features, including a built-in defect management module and on-premise and cloud versions, requirement management, as well as a mobile app. Kualitee can be integrated with many other tools, such as Jira and GitLab.

Test management tool Unlimited storage, testers, and projects. Integration with almost any tool. You save time and can spend more time testing. Test first Our on-demand service is available immediately. We handle all server maintenance, backups, security, and other security so that you can concentrate on testing. Keep your control Our test Labs can be used to organize your test team. Your team could be across the corridor or on a different continent. Keep your pulse on the pulse You can manage your requirements easily and use our comprehensive reports for tracking and improving your testing process. Two-way integration with 31 bug trackers Integration of Automation Tool Test Results Customization, Dashboard, and Reports Localization and Work in Your Language

A user-friendly, productive online test case management tool to manage your testing efforts in a simple, streamlined way. Effortless to use, TestLodge allows QA teams to easily manage their test cases and test runs. With a choice of many leading issue tracker integrations, you can automatically raise and update issues for smoother collaboration across teams. Functionality includes: - Test plans - Document your test plans with ease. - Requirement management - Create your requirements and check that they are being verified. - Test cases - Create and easily maintain your test cases. - Test runs - Execute your tests with ease along with generating various reports. Issue tracker integration - TestLodge integrates with the leading issue trackers so that tickets are automatically created whenever a test fails.

Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.

Astah Professional is a software design tool that enables you to build UML, ER diagrams, Data Flow Diagrams, Flowcharts, Mind maps and more to create a clear understanding among teams. Code generation, reverse engineering are also available. Works on Windows, Mac and Linux.

OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules.

To begin capturing crashes that may occur in your Android or iOS applications, you must first integrate the EasyQA Software Development Kit into your app's code. You can access the SDK download and detailed instructions for connecting it to your project by visiting the Integrations page in the EasyQA Test Management Tool. Once the SDK is integrated, remember to use the provided token and initialize it within the application class of your project. After completing this step, you can create your app's build and upload it to the Test Objects section in EasyQA, allowing your application to start reporting crashes to the service. With the EasyQA SDK in place and your app uploaded to Test Objects, you will be able to monitor your app's crash reports through our website. Simply install the app on any Android or iOS device to initiate testing. If a crash occurs, restart the app and click the Upload button to send the crash report. It's important to regularly check the crash reports to ensure your application runs smoothly.

AI-Driven Test Management Platform QA Touch is a central hub for managing test case efficiently. It streamlines collaboration between testers, developers and your team so that they can focus on delivering high-quality code. With the built-in requirements feature, capture and track all stakeholder requirements--individually or in bulk--and map them directly to relevant test cases for better project clarity. Use the Mindmap tool to visualize complex testing strategies and turn them into actionable steps. BDD (Behavior Driven Development), test cases can be used to create and manage key scenarios for clear communication with stakeholders. QA Touch integrates seamlessly with your existing workflows thanks to its 15+ integrations including Jira.com, Monday.com Slack, Cypress and Jenkins. QA Touch is designed to scale with your projects as they grow. It provides comprehensive analytics and report tools that give you actionable insight into your testing efforts.

Experience comprehensive, zero-instrumentation monitoring that covers errors, outages, and service degradation from every angle. With this solution, you can confidently become the DevOps hero your team needs. While deploying web applications at scale has become increasingly straightforward, the challenge of monitoring them remains significant, often leading to a disconnect from user experiences. Honeybadger streamlines your production environment by integrating three essential types of monitoring into one user-friendly platform. By actively monitoring and resolving errors, you can enhance user satisfaction. Stay informed about the status of your external services and be alerted to any issues they may encounter. Additionally, keep track of your background jobs and ensure they are running smoothly to prevent silent failures. The way users perceive your application during failures presents a valuable chance to foster positive relationships and transform frustration into appreciation. Customers using Honeybadger consistently exceed user expectations by addressing issues before they escalate into complaints, creating a delightful user experience. By leveraging this proactive approach, you can build trust and loyalty among your users.

The next-generation software quality management platform unifies both automated and manual testing processes. Elevate your product quality assurance and enhance the efficiency of your QA and development teams by implementing your TestOps. Recognizing that development and QA teams utilize a variety of processes, frameworks, and tools for effective software delivery, we have introduced Allure TestOps – a quality management solution designed to integrate effortlessly with any framework while ensuring all your testing data is centralized and transparent. Allure TestOps bridges the gap between manual and automated testing, significantly boosting your team's productivity. Accelerate your CI/CD pipeline and gain immediate insights into your test coverage. Furthermore, let Allure TestOps automatically update your test documentation based on the results of test runs, eliminating any excuses for outdated test cases. This innovative platform not only streamlines your testing processes but also fosters collaboration across teams, driving overall project success.

Create complex diagrams using markdown code and collaborate in real-time with your team. Text-based diagramming simplifies documentation processes and improves workflows. You can create projects with the Teams feature and invite members. This allows sharing across your organization, ensuring a single source for truth and improving productivity. Mermaid Chart’s visual editor will take your diagramming to a new level. Mermaid Chart offers a 14-day trial of its newly-launched Pro tier. Text can be used to create complex visual diagrams. This is a more intelligent way to create diagrams. Add styling to your diagram with the init directive to align it with your project's colour scheme. Create a variety of charts and diagrams using Markdown code. Mermaid Chart allows you to share across your organization, ensuring a single source truth. This simplifies collaboration and enhances productivity.

Streamline your testing efforts with Testmo, a comprehensive platform designed for managing test cases, sessions, and automation seamlessly. With its powerful capabilities, users benefit from an exceptionally fast user interface and rich reporting features, while integrating effortlessly with popular tools like Jira, GitHub, and GitLab. As the most efficient test case management solution available, Testmo allows for easy organization of test cases, recording of results, and tracking of test executions with its adaptable management system. Tailored to fit your workflow, it enhances productivity through full customization and integration with the tools you already use. The platform prioritizes exploratory testing, session management, and note-taking as essential features, ensuring a comprehensive testing strategy. Efficiently handle your test sessions and spontaneous tests to support quick-release cycles and continuous delivery. Additionally, Testmo integrates fully with existing automation tools, CI pipelines, and build systems, enabling automated result submissions, test tracking, and failure reporting. This flexibility ensures compatibility with any tool, language, or platform, consolidating all of your test automation results into a single, centralized location for easy access and management. Ultimately, Testmo empowers teams to achieve greater efficiency and collaboration in their testing processes.

Software testing is made easier with the Test Management System for Dev and QA Teams. Test suites allow you to organize your test cases into logical groups. Test cases have many useful features that allow you to describe test case severity and priority, as well as pre-conditions and post-conditions. You can also take steps to reproduce the test case. You can create test plans and then run them. Smart wizards will guide you through the test plans and help you to review all cases simultaneously. The time tracker will provide detailed information about the time spent on each case. You can also easily share a test log with detailed information about each case to your customer or manager in just a few clicks. Invite your colleagues to join you and make use of all the power of test case management tools together. Role-based access control allows you to assign permissions to different groups of users.

Ubertesters provides cutting-edge comprehensive crowdsourced software testing services, leveraging a global community of 100K+ skilled testers across 130+ countries to ensure the flawless functionality of your mobile and web applications. Our flexible testing solutions leverage the power of real users to uncover hidden bugs and usability issues to ensure high-quality assurance for web and mobile apps through manual testing. Our platform seamlessly integrates a robust QA bug reporting tool, allowing for efficient issue identification and resolution throughout the development lifecycle. Key Highlights: * Crowd-Testing Excellence: Access a diverse pool of experienced testers worldwide, with various demographics, ensuring extensive test coverage for your applications to reflect your target audience. * QA Bug Reporting Software Tool: Harness the power of our sophisticated, user-friendly, bug reporting tool for streamlined issue tracking, management process, and resolution. * Real-World Testing: Our testers interact with your product in their natural environment, providing valuable insights into real user behavior. * Global Reach: Our services extend to B2B/B2C mobile development companies across the world