Best IT Management Software for LogicMonitor

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Axonius gives IT and security teams the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between them, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks.

Squid Alerts uses escalation chains and on-call calendars to forward your alerts to appropriate people via SMS, voicemail, and push notifications. Alerts from other systems can be sent to your team via email, API, voicemail, or voicemail. Managers and team members can be added. You can also create flood protection settings and shared phone numbers for direct routing of calls to the on-call team member. Alert routing rules can be set up by team managers. The routing rules will determine whether you want to create an emergency, forward it, or ignore it. Escalation chains control who, what, and when is notified. On-call calendars let you set up primary and secondary resources for your on-call. We can manage your on-calls automatically or create custom schedules. You can also receive reminders if you forget to update the on-call calendar.

VEEUE is an enterprise class PaaS that monitors and manages every circuit and device in medium-sized to large companies. VEEUE is based on ServiceNow®, Zenoss®, LogicMonitor® and Sisense. It is 100% carrier and manufacturer agnostic, and offers unparalleled observability in one pane of glass anywhere in the world. VEEUE is supported by a US-based NOC that is available 24x7x365. The platform pulls metrics from more than 250 manufacturers, systems, devices, and device types using standard APIs and protocols such as SNMP, WinRM, and SSH. VEEUE™, which correlates information from your environment, provides clear visualizations of connected components and the services they support. A single dashboard allows you to see the status of all IT services, and predict which ones may be affected by outages or events. VEEUE™, a complete managed service solution, was designed to simplify the complex world of IT.

Datto RMM, a cloud-based remote monitoring platform and management platform that provides MSPs with the ability to secure and reliably manage customers' IT infrastructures, is reliable, modern and reliable. It was designed to reduce complexity, costs, risks, and risk. It includes powerful automation tools and monitoring tools like ransomware detection, patch management and remote control takeover. This allows MSPs to prevent IT problems, respond quickly to incidents, and provide better service to customers. All-in-one, reliable cloud backup and disaster recovery that is image-based. Cloud-to-cloud backup, fast recovery of critical data in Microsoft 365 or G Suite applications. Support for Windows and Mac allows for fast file and folder backups and restores. Secure file sync and sharing with a centrally managed, secure collaboration system. Servers can be quickly and reliably restored using an image-based, all in one business continuity and disaster recovery solution.

Panaseer's continuous control monitoring platform is a powerful tool that can monitor and monitor all aspects of your organization. It provides trusted, automated insight into the organisation's security and risk posture. We create an inventory of all entities in your organization (devices and apps, people, accounts, and databases). The inventory identifies assets that are missing from different sources and identifies security risks. The platform provides metrics and measures that will help you understand your compliance and security status at all levels. The platform can ingest data from any source, cloud or on-premises. Data can be accessed across security, IT, and business domains using out-of-the box data connectors. It uses entity resolution to clean and normalise, aggregate and de-duplicate this data. This creates a continuous feed with unified assets and controls insights across devices and applications, people, database and accounts.