Best IT Management Software for incident.io

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

OpsLevel is the most flexible Internal Developer Portal, helping teams streamline service ownership, automate catalog maintenance, and drive engineering excellence. With AI-powered insights, automation, and self-service workflows, OpsLevel eliminates bottlenecks—so developers can focus on building, not bureaucracy. Unlike fragmented spreadsheets or homegrown solutions, OpsLevel brings clarity to complex architectures, ensuring teams can enforce best practices, reduce incidents, and accelerate deployments. From onboarding to security, OpsLevel makes software delivery faster, more reliable, and more scalable.

Faster access unlocks more revenue. Give your team on-demand access to apps that is faster and easier without frustrating them. Slack allows users to request access to apps. Managers can approve or deny the request from Slack. All of this is auditable. Stop manually catherding approvals. Every time an access is granted, there's a security risk. Indent helps teams to scale security and least-privilege by shifting users from permanent access without slowing things down. Automate spreadsheet-based processes for SOC 2, SOX ISO and HITRUST. Controls and policies are baked directly into the access request workflows. Reduce your license footprint by only providing access when needed, instead of granting permanent access. Indent reduces costs without adding friction to the end user experience. If you want to lead a rapidly growing company to success, you need to take on big risks.

We monitor your websites and APIs. We also monitor cron jobs and scheduled tasks. Your team receives immediate alerts through email, SMS, PagerDuty Incident.io and more. It doesn't require you to be an expert engineer to set up. Monitoring that is simple and effective will help you sleep better at night. Check your website as often as 30 seconds and you will catch any issues that may cause it to go down for less than one minute. You can customize the HTTP method, headers and body for every check. OnlineOrNot performs each check at least twice, and you can choose to do so even more. OnlineOrNot will check for SSL certificate expiration, as well as other issues. It will alert you if a problem exists. You can choose whether to run the uptime checks in one region or all of them. Your customers depend on your products and service. Your customers will be able to see your status in real-time with a page that automatically updates. Subscribe your customers to your status page and send them regular incident updates by email.