Best IT Management Software for Cirrus Contact Center

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.

You can automate, have visibility and manage your hybrid cloud environment with complete automation. The Cisco Nexus Dashboard Fabric controller (NDFC), is the network management platform that supports all NXOS-enabled deployments. It supports new fabric architectures, storage network deployments and IP Fabric for media. It reduces the time it takes to provision and simplifies deployments. Reduce troubleshooting times with graphical operational visibility of topology, network fabric, infrastructure. Automated compliance remediation and templated deployment models eliminate configuration errors. Automated network connectivity, consistent network management, simplified operations for hybrid clouds, and more. You can manage, control, monitor, troubleshoot, and maintain your LAN with automated multicloud connectivity.

All-in-one modular solution that consolidates administration of your infrastructure in the cloud and on-premises. If you're like most companies, you use multiple cloud platforms to provision your infrastructure and apps, such as Amazon Web Services, Microsoft Azure and Google Cloud. You can also keep your existing on-premises solutions running in tandem. These multicloud hybrid infrastructure environments can be complex and dynamic. It's not easy to see the entire hybrid environment. You can't see it and control it if you don't have it. USU's Hybrid Cloud Management Solution gives you a complete overview of your IT infrastructure, contracts, and offers transparent options to manage both the cloud as well as your data center. All aspects of your hybrid cloud infrastructure can be managed, including technical administration, usage reporting, governance, and high-level costs. This solution will help you manage your infrastructure more effectively.