Best IT Management Software for BMC Helix CMDB

EcholoN, the Service Management Software Suite is customer-oriented and highly effective at all levels. It provides a complete solution for support, service and customer care. You want total control over your system and the ability to operate your service management solution from your home. You prefer a cloud solution that doesn't burden your infrastructure. Your service management software can be operated in the EcholoN cloud. You just need to enter a new license code. All your stored data and workflows are kept and can be accessed for further processing. Once the license has been entered you can immediately start using the new options. A native app is better for each workstation because it has its own requirements. Depending on your application, role, and location, you can use an Android or native iOS app to work offline and receive in-the-field service. The web app can be used online on all devices.

Faddom's software for application dependency mapping uses network traffic protocols in order to automatically map all cloud and on-prem platforms. Get a 24/7, real-time holistic view of all hybrid servers, applications and dependencies. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node per month. Free for 30 days. Trial is free with no credit card.

Xurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.

BMC Helix Operations Management, a cloud-native, fully integrated, observability, and AIOps system, is designed to address hybrid-cloud environments. For truly effective AIOps, adopt a service-centric approach for observability data. Combine third-party observability data, such as metrics, events logs, incidents and changes, into a central IT storage data store. Service health can be viewed and root cause isolation can be achieved using dynamic business service models that are auto-generated. Increase signal-to-noise ratio through AI event suppression, deduplication and correlation to create actionable circumstances. With data and service models, AI probability assignments to causal nosdes using data and models allow for root cause isolation. Business Service Health monitoring and AI outage prediction can help you prevent problems from ever happening. Log enrichment and analytics make it easy to troubleshoot quickly. Automate your tasks with BMC or third-party tools.

BMC Helix Discovery automatically discovers assets and their relationships up to 100% accuracy. BMC Helix Discovery, a cloud-native, SaaS-based discovery and dependency modeling platform, provides instant visibility to hardware, software, and service dependences across multi-cloud, hybrid, as well as on-premises environments. Make informed decisions about IT service management, asset management, and infrastructure/operations management. BMC Helix Discovery assists IT operations teams to discover assets and their dependencies in today's increasingly complex IT infrastructures that span hybrid, multi-cloud, and on-prem environments. BMC Helix Discovery gives instant visibility to hardware, software, as well as service dependencies in multi-cloud environments. Its discovery capabilities can handle the complexity of managing a wide range of configurations, including traditional, hyper-converged, and mainframe infrastructures, container management, cloud services, and cloud services.

BMC AMI Ops Monitoring, formerly MainView Monitoring, provides central control over your z/OS®, and z/OS UNIX® environments. This eliminates the guesswork involved in optimizing mainframe performance. It reduces monitoring costs, increases system availability and performance, and minimizes business service disruptions. You can get a complete view of your entire z/OS environment including z/OS UNIX to ensure that your mainframe meets today's digital business needs--fast, efficiently, intuitively and at a lower price. There is no need to choose - high efficiency resource usage and common data collection reduce costs while increasing availability. Integration with intelligent proactive automation prevents problems from ever happening. Guided navigation to the root cause of a problem lowers the MTTR. Dynamic analytics-based thresholds can pinpoint potential problems while improving staff efficiency.

BMC Helix Cloud Cost. Optimize cloud costs and manage your budget. BMC Helix Cloud Cost optimizes multicloud resource costs, eliminating waste and preventing budget overruns. Get insight into cloud spending in public and private clouds. Predictive analytics and automated alerts can help you avoid budget over-runs. Automated optimization recommendations and actions can eliminate wasted expenditure. Self-service views empower budget owners and other stakeholders. Continuous cost optimization is crucial with so many cloud buyers. Which cloud services were purchased? What cloud services have been purchased? You will overspend if you don't do regular analysis and optimization of cloud resource usage. Terminate unused and inactive resources. Over-provisioned resources should be resized. Power schedules should be established for candidate workloads. Reserved instances can be effectively used. Automate optimization actions

BMC AMI Ops Automation for Capping. Automate workload capping to reduce risk and maximize costs. BMC AMI Ops Automation for Capping (formerly Intelligent Capping for zEnterprise), uses automated intelligence to manage MSU capacity settings that are business-critical to minimize operational risk, optimize costs, meet digital demand, and avoid operational risk. Automated management of capping limits to prioritize workloads, and optimize mainframe license costs. This can consume between 30-50% of your IT budget. To optimize your monthly software costs, dynamically automate MSU settings for defined capacity to reduce them by 10% or more. Reduce business risk by automatically managing and simulating changes to capacity settings based upon workload profile. By allocating MSUs to the highest priority workloads, you can align capacity with business demand. Patented technology allows for capping adjustments to ensure that business-critical services remain unaffected.