Best IT Documentation Software for Microsoft Dynamics 365

M-Files is a leading knowledge work automation, designed to help professionals quickly access information, work more intelligently, and accomplish more. With its unique metadata-driven design, built-in workflow engine, and advanced AI, M-Files helps customers streamline processes, reduce information overload, and automate security and compliance measures. By integrating automation and generative AI at its core, M-Files enhances operational efficiency, enabling knowledge workers to focus on high-value tasks like innovation and strategic growth. With 10 global offices, M-Files supports over 5,000 clients in 100 countries. For more details, visit www.m-files.com.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.