Best IT Asset Management Software for Zoom

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Gain full visibility and control over your IT assets, software licenses, usage and spend with Setyl. Setyl is a cloud-based IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ out-of-the-box integrations. Use Setyl to manage all your hardware assets, software applications, SaaS subscriptions, licenses, vendors, admins, users and spend in one place — helping you to: 1. Manage your hardware and software assets in one place. 2. Automate and scale daily IT operations, including employee onboarding and offboarding processes. 3. Identify and cut wasted IT spend. 4. Prepare for your security audit and stay compliant, including with SOC 2 and ISO 27001. With its intuitive interface and low learning curve, the Setyl platform offers a user-friendly experience and facilitates collaboration across your organization. Features include: • IT asset and license inventory • Asset lifecycle management • SaaS subscription, software application and license management • Software renewal tracking • License rightsizing • Employee onboarding and offboarding workflows • ISO 27001 and SOC 2 compliance • Vendor audits and due diligence • IT spend management and reporting • 100+ native integrations and API access • Fully guided support

AssetSonar provides a comprehensive solution for IT Asset Management by integrating all hardware, software, and SaaS into a single platform. IT departments can identify every asset using agent-based methods, mobile device management (MDM), network integrations, and barcode scanning, guaranteeing that no device is overlooked. The solution automatically tracks license entitlements and SaaS usage, which aids in recovering unused software and managing expenses efficiently. With features such as depreciation tracking, warranty management, and lifecycle oversight, AssetSonar ensures that assets are effectively managed from acquisition to disposal. It enhances compliance and security through patch management, role-specific access controls, and thorough audit trails. Tailored for expanding IT teams, the platform effortlessly scales to accommodate thousands of endpoints while streamlining everyday IT asset management tasks.

Josys is an advanced platform designed for Automated Identity Governance and Administration (IGA), empowering IT departments with comprehensive oversight of their software assets. It automatically identifies all applications being utilized, including unauthorized shadow IT, and compiles a dynamic inventory that details licenses, user behavior, and access rights throughout your organization. With features for optimizing licenses and analyzing expenditures, Josys helps you avoid unnecessary costs for unutilized licenses while ensuring compliance standards are met. This transforms the disorder of IT assets into a streamlined, regulated, and financially efficient portfolio.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

CloudEagle.ai is an AI-driven SaaS Management, Security, and Identity Governance platform built for enterprises that need complete control over their SaaS and AI ecosystem. From shadow IT discovery to automated access governance, CloudEagle gives IT, Security, Finance, and Procurement teams one unified platform to manage, secure, and optimize hundreds of applications.

Xyte is an innovative cloud-based platform that facilitates the lifecycle management and operations of various devices, including AV, UC, IoT, and smart building technologies, allowing organizations to effectively oversee, regulate, and automate expansive device fleets. This platform features comprehensive fleet management capabilities for both cloud-connected and locally networked devices, along with real-time monitoring and coordinated firmware updates. Additionally, Xyte employs AI-driven agents, utilizing the "Model Context Protocol" (MCP), to provide self-healing functionalities, automated troubleshooting, and expedited resolution of issues. Seamlessly integrating with current IT workflows, ticketing systems, and messaging applications, it also offers no-code APIs for easy connectivity to a wide range of vendors. With a focus on enterprise-grade security, a universal device API, and modular components, Xyte enhances operational effectiveness and security. Notably, its advantages encompass diminished downtime, reduced need for on-site visits or “truck rolls,” heightened efficiency for system integrators, manufacturers, and internal IT/AV/UC teams, capacity for smart building oversight, and robust remote support capabilities, ensuring a comprehensive solution for modern device management. As organizations increasingly adopt advanced technologies, Xyte stands out as a pivotal tool in optimizing device operations and management efficiency.

Zluri is a SaaS Operations Management Platform for IT Teams. It allows IT teams to manage, secure, and comply with multiple SaaS applications from one dashboard. Zluri helps bring shadow IT to light, monitor and manage SaaS spend, and automates end to end application renewal management. Zluri is data-driven. It helps IT teams plan, organize, secure, and get more out of their SaaS app portfolio.

This unique user repository provides information about the arrivals and departures for employees, temporary workers, service providers, and others. In real-time. You can launch account suspension/creation actions with packages you have created. Youzer connects with all your applications to monitor and analyse all access accounts. Regularly verify the alignment of each employee’s authorisations. Everyone has the right to access what they need. Regular analysis of accounts that are missing authorizations, inconsistent authorisations, access rights, sensitive security groups, and other issues is necessary. A sales person, a technician, a consultant... The profile of the user that arrives will determine which account needs to be created. You can create the right accounts for the right people with the resource packages.

Fleet serves as a comprehensive platform that streamlines the rental, oversight, and renewal processes of computer equipment and office furnishings for organizations. This all-inclusive solution encompasses equipment leasing, centralized oversight, IT support, and sustainable renewal choices. By using Fleet, businesses can protect their cash flow, minimize the time dedicated to managing equipment, and guarantee that their employees have access to cutting-edge technology. Furthermore, the platform prioritizes environmental sustainability by offering refurbished equipment and promoting the recycling or donation of outdated devices. With our Mobile Device Management (MDM) solution, you can efficiently deploy, monitor, and manage devices throughout your organization, ensuring adherence to global governance and robust security protocols. Our cybersecurity offerings are reinforced by certifications such as ISO 27001 and SOC 2, ensuring that your data remains protected. Enjoy access to the latest devices tailored to your unique needs, all without the burden of substantial upfront costs, allowing your business to thrive without compromising on quality or sustainability.

Utelogy is a versatile, enterprise-level software solution that integrates audio/visual and unified communications systems, allowing for comprehensive monitoring, control, automation, and analytics of meeting spaces, collaboration environments, and facility technologies throughout the organization. It supports a vast array of device drivers and ensures compatibility across various manufacturers, offering IT operations teams a unified interface to oversee meeting-room devices, video systems, power units, displays, controllers, and networks all from a single dashboard. The platform streamlines numerous tasks, including device provisioning, firmware updates, scheduling, and self-healing routines that identify and resolve issues proactively, often before users are even aware of any problems, which significantly decreases the need for on-site visits and reduces operational expenses. Additionally, real-time alerts and analytics provide valuable insights into device performance, energy usage, room occupancy, and overall system health, empowering facility and technology managers to make informed decisions based on data. This comprehensive approach not only enhances operational efficiency but also fosters a more productive meeting experience for users.

Innomesh serves as a cloud-based platform for managing audiovisual and unified communications, empowering organizations to oversee, secure, automate, and enhance their entire AV/UC ecosystem through a single comprehensive portal, irrespective of the manufacturer, scale, or type of service involved. It provides real-time insights into device and asset performance, including monitoring of uptime and responses, tiered alert systems, centralized document management, and unrestricted geographical deployment options. Thanks to its extensive integrations and compatibility with various vendors, Innomesh streamlines AV and UC operations, user experiences, and analytics into one cohesive interface, while facilitating proactive monitoring, automating repetitive tasks, and delivering data-driven insights that aim to enhance service quality, minimize downtime, and optimize the allocation of resources. Designed with scalability in mind, the platform accommodates environments of all sizes, from small huddle spaces to large enterprise campuses, thus enabling remote management, live updates on asset status, and centralized compliance across diverse settings. Ultimately, Innomesh positions itself as an essential tool for organizations seeking to enhance their operational efficiency and responsiveness in audiovisual communications.

Accelerate your business's growth with top-tier SaaS solutions while effectively overseeing SaaS expenditures and associated risks. Leveraging a wealth of data unmatched by other providers, Zylo merges cutting-edge technology with unparalleled benchmarks and expertise to ensure you maximize the return on your SaaS investments. Unique to Zylo is its AI-driven Discovery Engine, which has analyzed nearly $30 billion in SaaS expenditures, providing actionable insights that enable swift optimization of your SaaS portfolio. Regardless of whether applications are accurately categorized or concealed within broader expenses, Zylo’s platform automatically identifies and labels SaaS licenses through continuous monitoring. With Zylo’s robust integrations, user-friendly dashboards, and comprehensive multi-organization reporting, you gain visual insights and detailed information regarding your licenses, users, and financial transactions. By aligning with your business intelligence, Software Asset Management, and other systems, Zylo contextualizes SaaS within the framework of total ownership costs or spending trend evaluations. This comprehensive approach not only streamlines your SaaS management but also empowers your organization to make informed financial decisions.