Best On-Premises Integrated Revenue and Customer Management (IRCM) Software for CSPs of 2025

Csmart Digital Marketplace is an AI-driven, cloud-native platform from Covalense Digital that empowers telecom operators and enterprises to rapidly deploy and monetize digital ecosystems. It facilitates omnichannel commerce and fast partner onboarding through easy-to-use, self-service storefronts, available as secure authenticated tenants or fully branded partner portals. The platform encompasses comprehensive features including revenue settlement, partner lifecycle management, dynamic product catalogs, bundled promotions, and real-time contract processing. Leveraging microservices architecture and open APIs, Csmart ensures highly secure and scalable deployments via Kubernetes and continuous integration/continuous delivery pipelines. Designed to support various business models—B2C, B2B, and B2B2X—it enables the sale of SaaS, IaaS, IoT solutions, devices, and vouchers seamlessly. Automation of billing, revenue settlements, and partner analytics helps enterprises optimize costs and enhance user personalization. Csmart accelerates global market reach while maximizing revenue streams. Its extensible integrations provide flexibility for evolving digital commerce demands.

PortaBilling serves as an all-encompassing billing and charging solution tailored specifically for telecommunications service providers. This platform facilitates the launching, pricing, provisioning, and management of an extensive array of telecommunication services such as voice and video communications, IP Centrex/Hosted IP PBX, IPTV and VoD, residential VoIP, and CLEC-type services, among others. Additionally, it streamlines deployment, enabling cloud-based billing access within just a day, while also generating significant cost savings by managing the platform itself and negating the need for hardware purchases, hosting, provisioning, and upkeep. PortaBilling also offers remarkable flexibility in scalability, permitting users to select their optimal processing capacity and adjust it as needed. Furthermore, the platform guarantees uninterrupted service by leveraging diverse geographic locations, which enhances redundancy during software updates and ensures a seamless experience for users. Overall, PortaBilling stands out as a robust solution that meets the dynamic needs of modern telecommunications providers.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.