Best Incident Management Software for Confluence

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

Our AI-powered assistant can be programmed to meet your business requirements. Be there for your staff around the clock. Atomicwork has something for every team working with your employees and helps you break down silos. Atomicwork reduces distractions for your employees by eliminating up to 80% manual workflows that are handled by your IT department. Atomicwork frees your HR team of ops hell and allows them to be strategic partners in maximizing the value of your employees from onboarding to offboarding. Atomicwork allows your finance teams to provide seamless support for employees while ensuring that they can stay on top best practices, compliance requirements, and external dependency. Streamline employee requests, assign them to the appropriate expert, and work together to fulfill them.

React to messages by using an emoji. This will automatically pin the message to your retrospective timeline. It is inefficient and inconsistent to memorize and follow hard-to-find incident manuals. Create workflows to set reminders, invite responders, post checklists, send out notifications, etc. Use our Workflow templates to adapt them to your specific incident process. Assign roles so you can quickly see who is doing what. Instantly generate retrospective templates, timelines and incident details. We'll do the rest. Create automated runbooks by using our drag-and drop workflow creator. You can automatically trigger specific runbooks depending on incident conditions such as severity or affected services, instead of scrolling down Google Docs/Confluence.

This is the easiest way to manage and navigate your microservices. No matter how many microservices you have, effx can track and guide them regardless of whether they are in the public cloud, on-premise or orchestration system. It is not easy to have an incident involving a number of microservices. The context provided by effx allows you to see the potential causes of any outage in real time. You have invested in your ability know when production stops. We help you prepare for those moments by scoring services that focus on key attributes that will ensure they are ready.