Best Incident Management Software for Chronicle SOAR

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

VMRay provides technology partners and enterprises worldwide with the best-in-class, scalable and automated malware analysis and detection systems that significantly reduce their vulnerability to malware-related threats and attacks.

Multi-cloud security coverage that covers all environments, workloads, identities, and identities. A single integrated cloud security platform can increase efficiency. Sophos Cloud Native Security unifies security tools across cloud environments, workloads, and entitlements management. Integrated with SIEM, collaboration and workflow tools, to increase agility within an organization. Your cloud environments must be resilient, difficult to compromise, and easy to recover from. You can use our intuitive and comprehensive security and remediation tools to manage your security teams or through Managed Services to accelerate your cyber resilience to meet today's security threats. Our extended detection and response (XDR), tools can be used to detect and stop malware, exploits and misconfigurations. To optimize investigation and response, hunt for threats and prioritize detections.