Best Human Resources Software for Kaleyra

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Ngage is a staffing agency software all-in-one by Arca24: ATS based on AI CV Matching cross-language capable of identifying the matching between profiles and job ads in 6 different languages, even if CV and offer are written in different languages + CRM, a complete customer relationship lifecycle management solution + powerful Reporting System. It reduces time for recruiting, manages all customer data, keeps track of the feedback received and simplifies the administration of candidates hired. Ngage has an Applicant Ranking System with a built-in semantic search engine, which enables organizations to sort candidates by skills and identify professional job titles across resumes. Ngage includes a Customer Relationship Management (CRM) module, which allows recruiters to manage active clients and prospects, view customer activities and feedback, store contact information, and communicate with candidates via email and text messages. Ngage includes KPIs Analysis Module to monitor team and business performance. Ngage offers a Contracts & Invoices Module to manage quotations, contracts, timesheets, invoices and salaries.

Talentum by Arca24 is a complete HR software, developed to acquire, manage and optimise the workforce - ATS is based on AI CV Matching cross-language capable of identifying the matching between profiles and job ads, even if CV and offer are written in different languages. The software displays the list of candidates sorted by degree of compatibility, considering both passive candidates present in the CV database and active candidates who have applied for a given job offer. An integrated multiposting tool, a web platform for automated video interviews, tests for assessing both hard and soft skills, over 50 selection filters, a reporting tool and an integrated agenda are included into your recruiting software. - Onboarding software to define the company organisation chart, roles, competencies and expected employee behaviours. - Performance Management Module allows the collection of continuous feedback for more accurate evaluation. Four different evaluation events provide a 360-degree view and to get a picture of personal and departmental work sentiment.

Extensive authorization facilities, role-based permissions, individual permits Complete control over master data, on-the fly add/edit any employee or vendor, vehicle driver, guard, and what not. More than 200 configuration options are available to implement organization policies and control transport flow. Most controls at facility level, with some at individual shift level. Roster control and visibility, including capacity ceiling at shift level, and employee request control at the shift level. Multiple routing algorithms are available to suit different business situations. You can also add/edit employees from the console. High vehicle utilization and employee satisfaction built-in. Extensive financial analytics, including vendor wise and site wise, vehicle wise and route wise, employee wise and project wise, cost centre wise billing, as well as many other.